Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

February 12, 2020

early days but its not intuitive dddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

PCWS
United Kingdom
6 months using the app
Edited May 7, 2021

Cette application est vraiment utile et pratique. Je l'utilise tous les jours. Elle est facile et très utile.

B-Beautyfull
France
6 months using the app
August 23, 2020

I found this app to be very easy to install and I am very excited about this. I hope it works well from here.
Thank you

Stacey Allens
United States
10 months using the app
Google LLC replied September 9, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

Edited June 28, 2020

My Merchant Center Account got suspended due to violation of ad policy. Google did not indicate what issue it really is. This is not Shopify's problem though but I do not see any support to avoid that happen. I do tick check list each by each.
Also the prices on the same product page can not be sync well with Google channel. Google can only detect one price in one product page otherwise an error shows up. For example, I offer 3 kinds of soup trays in one page with different prices. Sorry, google does not recognise it.

Moonbath Ark
United Kingdom
6 months using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, sorry to hear of the struggles you have been facing. I would love to be able to help you out with this and see what needs to be done so you can get up and running. Google Shopping can be such an amazing tool for your business! I'm going to send you an email so we can open up the lines of communication.

Amy l Shopify

November 11, 2023

Google &YouTube help to make it more simple for retailers to sell products.

Phill's Bicycle Repair, Sales and Service Shop
United States
12 days using the app
Edited March 30, 2020

So far it’s ok and easy as now. The drive of customers will have to be determined. Will check back in.

Come Mere Apparel Co.
United States
6 months using the app
May 9, 2022

Our website has been established for a long time, but google merchant center has been suspended because of "Misrepresentation". Is this because of the use of shopify? Or what is the reason, can you help me? We opened a one-year shopify package at one time, but because of this reason, we have been unable to start the project.

20REX
China
6 months using the app
Google LLC replied May 10, 2022

Hi there,

Chris here with Shopify support, I work on the Marketplaces team at Shopify. We appreciate the feedback regarding the misrepresentation suspension, we're always trying to improve our app to prevent this from occurring. I'll reach out to you directly to follow up because there is information specific to your store for this type of account action, please look out for my email.

Chris | Marketplaces Support Specialist
Shopify

February 3, 2020

a bit complicated but does the work that needs to be done as long as tracks conversions i recommend this app

La Bellecerise
Morocco
6 months using the app
September 26, 2018

This is SHIT!!!! DO NOT USE IT! SHOPIFY DEVELOPERS WHAT YOU'RE DOING??????????????????????????????????

Tattooist
United States
6 months using the app
December 7, 2019

Very helpful and straightforward. We are happy to have this app in our store. Highly recomended.

The Key & The Bench - For Her
United Kingdom
12 days using the app