Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

January 7, 2023

doesnt allow me to post products and doesnt list them auto absolute trash and waste of my valuable time

D&M Print
Australia
5 months using the app
Google LLC replied January 11, 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you and help you list your products.

Mario | Shopify

October 16, 2018

We used the Google Shopping app to integrate our store with Google's Merchant Center. Install was easy, and we were able to get all of our products synced correctly the same day, and Google approved them all within a few days. There were one or two small hiccups during setup, but we were able to get them ironed out.

Science Shepherd
United States
5 months using the app
Edited January 16, 2020

Google promotion is really helpful, we got instant sales but in a specific category only, unfortunately for other categories, customers are fetched from other sources, not from Google promotions, may be we need to increase budget 50 times.

Opencho
India
5 months using the app
July 15, 2023

ottima app, ti segue passo passo indicandoti cosa fare e gli errori da risolvere per avere le varie approvazioni, consigliatissima

Wolthing
Italy
11 days using the app
April 27, 2020

Thank you nice app, very very functional and useful. I recommend everyone to test it. I can only guarantee 5 stars

Babbazzy
United Kingdom
11 days using the app
July 24, 2020

It was pretty easy to do. Oblige to the rules and checking the correct req took some time, but it was not bad

The Rain Shoppee
Sri Lanka
11 days using the app
October 17, 2020

As a starter its preeety hard to follow all the steps but i follow the steps from the youtube channel ,,Learn with Shopify'' and i start slowly to get into. Big Thanks!

Dolce-Touch.com
Germany
11 days using the app
July 27, 2020

We have only just installed the APP so cannot fully speak of our experience just yet. However, the functionality it could provide along with our connection to a great service provider is crucial so we hope it works out ok

brandfluid
United Kingdom
5 months using the app
July 20, 2021

Worked well until it didn't and then it was a disaster. Google closed account for Misrepresentation on 18th June after we updated our URL. All all the information is fed through the App from Shopify we have been unable to resolve. We have lost c£10k in the last 4 weeks and will be out of business soon.

HomeFit
United Kingdom
5 months using the app
Google LLC replied July 20, 2021

Hi there!

Thank you for taking the time to let us know your experience. Your feedback is extremely important. I absolutely understand how this experience was frustrating and I want to make sure I can do everything in our power to help you get the Google Channel setup and working. I will be reaching out to you through email shortly.

Looking forward to chatting with you! - Paola, Shopify Support

Edited December 19, 2019

I've had so many problems with this app! i tired contacting support but i keep getting the same response from them which isn't helping me move forward and even use the app!

* UPDATE *
after many emails i finally have the app up are running! Rating changed from 1 star to 3 stars for the simple reason that it took so long to set everything up.

Thank you to Jonathan from shopify for reaching out with an email to help me fix the issues.

Dynamic Clothing Box
United Kingdom
10 months using the app
Google LLC replied December 17, 2019

Hi there, my name is Jonathan and I am a member of Shopify's support team!

I'm sorry to hear that you've had a poor experience with the Google Shopping app, that's never fun! I'm going to follow up with you via e-mail to see what we can do about turning that experience around for you.

Be sure to watch you inbox (and junk folder!) for that message.

Jonathan - Shopify Support