Reviews (9,095)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

March 22, 2020

Great support from Shopify to help their customers in getting their products online. Very fast and responsive.

Bougainbale
Australia
4 days using the app
November 2, 2020

it is very quick and easy and pretty much everything is done for you. I am not a great computer whiz and i found it extremely easy

YOURnique Vibrant Creations
United States
2 months using the app
May 28, 2020

This app is for those who trust Google with their 'Smart Shopping' campaigns, but not suitable for proper Google Shopping Campaigns (where you can manage bids and segment, switching products on and off etc.). Smart Shopping does not provide the best ROI for businesses so would recommend choosing a more versatile tool and managing your Ads more effectively.

HCL Clamping UK/Europe
United Kingdom
4 months using the app
Google LLC replied June 9, 2020

Hi,

I'm Cíara from Shopify Support, thank you for leaving the review. We always want to hear how our merchants feel about our apps.

The Google Shopping app is designed for a simple feed which runs smart shopping campaigns inside it, but if you want to run a regular campaign, you can still use the app to run the feed. I'm going to follow up with you via email to give you some more information.

Cíara | Shopify Support

January 18, 2020

Totalement nul, ne fonctionne pas, ne prend pas en compte mon flux de produits sur Google.
Après avoir appeller Google ils m'ont conseiller de changer d'application.

Tweena.fr
Belgium
2 months using the app
November 24, 2020

Super easy to install and sync with shopify. All I had to do was follow the steps, and it was done! I am using this app to hopefully boost sales!

Avery and Grace Shop
United States
2 months using the app
June 22, 2023

A little bit confuse to set and also we never know how the products are displaying. Overall Google Mechant is very very complicated.

Shine Jóias e SemiJoias
Brazil
3 months using the app
Google LLC replied June 23, 2023

Hello there and thank you for the feedback. I wanted to share some resources that cover how to use the app:

Webinar video: https://www.youtube.com/watch?v=8jcEtaaqtnw

Help Center: https://support.google.com/merchants/topic/13402337?hl=en&ref_topic=11270841,7259405,&sjid=5098060001685599478-NA

We will also reach out directly to see if you need any additional assistance.

September 23, 2023

for now, I will give it 3 stars for optimization and understanding.

Codeogy
Nigeria
3 months using the app
April 11, 2020

I am still setting it up. so give me some time to check it out before I can review I can review after. Thank You.

hardtofindbargains
South Africa
3 months using the app
Edited December 2, 2019

I will try the application and try to identify the benefits of it as desired for me to achieve all my shopping goals

camcodkwt
Saudi Arabia
3 months using the app
Google LLC replied December 2, 2019

Hi there!

Amy here from Shopify. Im happy to hear that you are going to give the Google Shopping app a try. It can be such a huge tool for your business! I'm going to send you an email with some additional resources to get set up and running.

Amy - Shopify

February 6, 2020

Google ad is good but make more easy to use problem freeze
In only months not recurring
Give free theme

luxury-viscose
India
4 days using the app