Reviews (9,098)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited June 14, 2020

Shopping on google is a great experience for a Fast uploading website. Google provides a great way.@

Stasias-Shop.com
United States
3 months using the app
Google LLC replied July 30, 2020

Hey there!

Amy here from Shopify, thanks so much for taking the time to leave us a review! I would love to hear what you think of the Google Shopping app so far, now that you have had some time to get going with it! I'm going to send you an email so we can communicate and I can hear how it's going!

Amy l Shopify

June 27, 2020

nice..very very nice... very usefull apppp. now i am just completing minimum characters for the review....and now its done

Wearshine.official
India
About 2 months using the app
November 23, 2020

ITS BEST TO UNDERSTAND AND GROW FROM AND BY GOOGLE WEB AND WITH GOOGLE APPS SO ANYBODY CAN COME AND JOIN WITH

MY Wonder Mall
India
About 2 months using the app
May 3, 2019

this app us useless and does not work. I deleted the old app and added this app but this is by far the worst mistake!

Clean Casting Jewelry
United States
About 2 months using the app
Google LLC replied May 15, 2019

Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us. I’ve followed up with you via email to gather more insights from you. Hope to hear from you soon! -Jason, Shopify Support

December 13, 2023

good

Regal Kitchen Foods USA LLC
United States
21 minutes using the app
Edited January 26, 2021

This seemed to work flawlessly. Only problem is the 3-5 wait time after all items have been synched..

Drum Beat Graphics
United States
3 months using the app
Google LLC replied January 27, 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I agree, it would be nicer if Google could review products a little quicker but they have to make sure that all products are meeting their numerous polices. I'll follow up with you in an email to open up the lines of communication here should you have any further questions. :)

Kevin | Shopify

February 3, 2021

Just getting my business started, Google is a must have for success. App was easy to use and understand and didn't take very long to get through the process.

Splendid Merch Club
United States
4 days using the app
January 18, 2023

The items are not syncing anymore. Something stopped working in January 2023, and as a result we are losing our listings on Google Merchant Center. Also, we noticed that the App does not sync the discount pricing with GMC.

Greenkin
India
3 months using the app
March 12, 2023

Google sucks. I can not advertise my brand which I am an authorized dealer, have the brand name in my URL, or do anything that would actually help people searching for the brand I sell to find me on google shopping ads. I tried to send them the contact information for them to verify that I am an authorized dealer, but they keep telling me I am misrepresenting and making a false claim about my relationship with the company I have a contract with to sell their products. Most attorneys would call this Tortious interference, so it looks like my next step is a lawsuit against Google for interference with my contract to sell a name brand, and for driving customers to their protected big store dealers that pay them thousands of dollars to keep small businesses as mine suppressed.

Your Bargain Mart
United States
About 2 months using the app
Google LLC replied March 15, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you are having with the channel.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Robyn | Shopify

August 23, 2020

Very easy to set up let's see if it brings in the traffic and conversions I way to make my brand successful

Furr Babi
Spain
About 2 months using the app