Google & YouTube , 7,859 reviews

Overall rating
4.5
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They value its automatic product updates and personalized recommendations, which help reach a larger audience. The app's ability to provide insights, track conversions, and integrate with Google Shopping and YouTube ads is praised for driving business growth. Merchants also commend the responsive customer support and view the app as a key tool for optimizing marketing strategies and boosting sales.

November 10, 2023

The absolute worst experience with this app, it is incredibly frustrating. "Mismatched Currency In Shipping Information" has been plaguing us for 48 hours. All currency is USD, shipping currency is USD, I even shut off international markets and disabled geolocation to no avail. The worst part is, 900 products are approved, and a few hundred random ones are not, and the ones that aren't keep changing (day by day, some errors will disappear, and new ones will pop up).

Contacted Google support about the issue and how to fix and their response was literally "You need to fix this or we will disable your account on December 7th". Truly insane, especially with the amount we spend on Google Ads every month.

Atomic Car Concepts
Canada
3 days using the app
Google LLC replied November 13, 2023

Hello and thank you for taking the time to leave the detailed feedback. First, I am sorry your support experience didn't meet your expectations. I have also noted your feedback around confusion in setting up shipping settings. I will pass both pieces of feedback to our support and product teams as we are constantly looking to improve in these areas.

We did just add two new shipping articles to our help center which may be of help to you and others:
https://support.google.com/merchants/answer/14233096
https://support.google.com/merchants/answer/14238360

Thank you again for the thoughtful feedback and rest assured we will pass it along to the team.

June 23, 2023

A bit tedious but very rewarding experience. I am looking forward to developing and growing my business on these two platforms.

AestheticsBee
United States
7 months using the app
August 5, 2023

It was very easy to use in Shopify. I just put in my information when prompted and the application did the rest.
Thank you

Random
United States
3 months using the app
January 10, 2024

Good Good Good

Halawa Organic
Pakistan
1 day using the app
February 6, 2024

Super fast, easy and straightforward

Chargee Energy
Netherlands
3 minutes using the app
Edited March 14, 2024

Thank you

Wacamba Shop
United Kingdom
10 months using the app
February 26, 2024

estoy feliz :D muy fácil de usar

WALDOKINC EL TROYANO
Ecuador
2 days using the app
July 20, 2023

Easy to use. Simple function. It best matches my need. Unique, it's totally free. This app is better than other paid apps.

Pawarts
United States
4 months using the app
August 22, 2023

thank you google you the best keep the good work n send me more of you mail tip its realy help hope the best for you all

Baby shower gifts
United States
2 months using the app
August 13, 2023

The setup is quite easy, I didn't experience any issues with it. However, the only annoying issue when it's uploading products to google and the products get rejected, the explanation as to why it got rejected is not clear. So, you're left trying to figure out what the issue could be and hoping that what you're doing will fix it the issue.

Meelsspa
United Kingdom
5 months using the app