Google & YouTube , 7,854 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They value its automatic product updates and personalized recommendations, which help reach a larger audience. The app's ability to provide insights, track conversions, and integrate with Google Shopping and YouTube ads is praised for driving business growth. Merchants also commend the responsive customer support and view the app as a key tool for optimizing marketing strategies and boosting sales.

June 21, 2023

It is very user friendly. I am more happy to use it. I recommended to everyone to use it and get benefit to its

InstaWireless.com
United States
About 2 years using the app
July 5, 2023

Continually asks to confirm contact page on site, which we have done repeatedly. It shows completed for a couple hours then goes right back to needing verification, again. We have multiple points of contact on our site. Also, will not let us enter Merchant Data...the only option is to create a new account.

GuitarGrip
United States
Over 2 years using the app
Google LLC replied July 5, 2023

Hi there and thanks for the review! We are sorry to hear that you are having trouble onboarding. We will reach out directly to see if we can get you setup correctly. Thank you for your patience.

September 10, 2023

Easy Setup. Who can now guide me to setup and optimize my listings from SHOPIFY on GOOGLE MERCHANT and GOOGLE SHOPPING ?

Dualtron.uk
United Kingdom
7 months using the app
March 20, 2024

tres satisfait et facile a comprendre

Beautedevenus
Canada
About 20 hours using the app
June 5, 2023

No support or any details whom to contact. Need someone to get back to me, this thing has created 3 tags that I do not recognize and have no Idea how to remove them. Deleting the app does nothing.

Zellart Canvas Prints
Cyprus
Over 1 year using the app
Google LLC replied June 5, 2023

Hi there! Sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more and work through the tagging issues. Thank you for your patience - we look forward to getting you up and running.

April 28, 2024

ok

Kids Fantasias
Brazil
About 10 hours using the app
April 13, 2024

Fácil implementación

ByteBoost
Mexico
About 12 hours using the app
August 13, 2023

Oh my god. What a struggle this app is. You might think that an app built by Google would be the perfect solution for including Google ads and google merchant account.

The reality is: it’s the worst solution. Attribution for ads is the worst our store has ever seen. Merchant account sync is the only useful thing about this. There is no fixing any of the Google ads or Google analytics problems. Their support policy is basically “screw you”.

Flexxline
United States
Almost 4 years using the app
Google LLC replied August 15, 2023

Hi there and thank you for the feedback. Sorry to hear you are having issues with attribution tracking on the Google & YouTube App. There are a number of reasons why GA4 conversion or attribution tracking may differ from other dashboards such as UA or Shopify analytics. You can read more about them here: https://support.google.com/analytics/answer/13672281

We have noted your feedback around attribution and support experience and will share it with the relevant teams. Thank you again.

September 27, 2023

very good support and application for shopfiy, highly recommend it

Forexprism
United Kingdom
Over 1 year using the app
December 5, 2023

De momento fenomenal, es muy intuitiva y contiene mucha ayuda para seguir los pasos correctamente. Gracias.

LCMEasyLife
Spain
About 1 month using the app