Reviews (9,485)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.
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I keep getting suspended for misrepresentation. I understand that it's an issue on Google's side but it seems like there's not really a checklist to help users out on the Shopify side. All we have is a vague merchant center policy we can read through and based on other reviews, it seems like doing everything right isn't enough to get things moving. Can you at least tell us that someone from Shopify is speaking to someone from Google in order to fix and avoid such issues. It's frustrating in ways that you cannot imagine...
Hi there,
Lea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable to us. I'm sorry to hear about the struggles you are facing with your Google account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here in order to help you further.
Lea | Shopify Support
This app is crap absolutely crap I have setup the merchant center already and it still can't fetch the entire info and in the country and language dropdown, the dropdown itself isn't working. Absolute waste of time. It is disappointing to see Google written on an app that is on such level of crap.
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Ashley | Shopify
First time I have used this app. it was very easy to setup. hopefully this will generate sales and return customers. Time will tell.
*screenshot for info* this should tell you something about the accuracy of this app.
Smart Shopping campaign Running
Total ad spend to date is £0.09 and total sales are £15,544.44. Your campaign is earning £129,536.99 in sales on every £1.00 spent on shopping
Good and very attractive hope to earn more from and able to achive the target in desired period of time
This app provided by Google automates everything and make a very poor optimized campaign for your products. Not only that, from time to time it will block your Merchant account and you will end up with little to no help trying to figure out what API the app made to break the data. Not recommended at all, I would think google would have good software developers to build a good experience but it looks like that's not true anymore.
Hello and thank you for leaving this feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA
If you would like additional insights on activating your account, please open a case with our Shopify support team: https://support.google.com/merchants/contact/shopify_3p_support_app
Good! It is easy to use and learn. Looking forward to use it more for my business to grow more sales than ever.
This app is drastically flawed as is the logic behind it. I wouldn't recommend using it. Go for one of the paid apps with a good rating, it will worth every cent. We used this free app for a number of weeks and only had half of our products approved by Google because the GTIN was missing despite them being entered in Shopify. Shopify support told us to delete the MPN as this was the primary identifier the app sends to Google if both the GTIN and MPN exist. This is flawed. Google's primary identifier is the GTIN so this is the identifier that the app should be sending as the priority, not the MPN. So we switched to another app we use on another site and within hours, all of the products were approved by Google with no changes to product data whatsoever. Shopify should be way better than this and this app is damaging to the Shopify brand.
Eu estou tentando configurar na minha loja mas o app esta com algum bug se alguem pudesse me ajudar eu agreceria muito
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Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'd be glad to take a look at your account to see if I can point you in the right direction to tackle and possible struggles you are facing. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify