Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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Very Good App for improving online marketing and to get viewed on Google huge network. Your product will be easily viewed on internet.
I used this app to help me do x.I really like how it does y.It would be nice if it did z better. ok good.
Absolutely terrible! All my listings were rejected (and try to figure out what needs to be fixed...impossible!) Shopify support sucked, too. AVOID!
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
I have been trying to connect to Google Merchent Centre, but it cant connect with this app. Shopify say call Google support and Google Support Says its 3rd party app, should contact shopify. And here i am stucked wtih both of them, and till the solution need to sort, can someone help me ........
Hi there,
Thanks for taking the time to try our app and leaving a review. There aren't enough details you've shared publicly here for me to provide an answer but I've reviewed your account for a solution and I'd be happy to send you a followup email with some steps to take. Please look out for that email.
William | Marketplaces Support Specialist
Shopify
Its actually very confusing, not sure if i set it up the right way. I would appreciate an Email please if i actually did not set it the right way. thanks.
Thank you for providing your feedback and I'm sorry to hear that you've been having trouble getting the app set up correctly. I'd be happy to discuss the issues you've had and help you configure the app, so I will be reaching out by email shortly to offer my assistance. I look forward to hearing back from you. -Victor, Shopify Support
I've been trying to spend the thousands/month on advertising but Google won't let me set it up through Shopify or the Merchant Center. It's a black hole of ineffectiveness. Always the same meaningless problems that keep me from advertising anything. Is there any support for this product?
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
I'm very disappointed with this app. :( It's approved a small amount of products which is fine but there is absolutely no activity for reports. It's as if it's showing the app is installed but there's some sort of disconnect somewhere between Shopify and Google. :( I've removed this app because it's useless.
Litttle confusing on setting up billing details. Still looking for it but overall not a bad experience.
used this app and help me to integrate google sales channel. It is a pleasure to work with google and enhance the business opportunities. easy to setup.
I have set-up my smart shopping campaign few days ago, but it's still now don't get any impression or click, I have set-up everything is perfect. I don't know the exact issues?
Hi, I'm Cíara from Shopify Support, thanks for telling us your thoughts about Google Shopping.
I wanted to let you know that Google takes 30 days to fully optimise a campaign and know where to place ads. I'm going to follow up with you over email to see what we can do to improve your optimisation and get some good results. Keep an eye out for my email!
Cíara | Shopify Support