Reviews (9,462)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

October 17, 2020

Great app helps small businesses generate traffic, had a problem with being penalized, without intent, waiting to resolve issue, but if you are very thorough as a beginner this is the app for you.

Avenue Wear Clothing
United States
About 2 months using the app
June 25, 2022

This is a review which should go to the creators of this app and also to Google Merchant support and Google Ads account. I have two online stores and when I installed the Google channel app, I saw my products approved for probably 10 minutes and then they were disapproved. The way it works is that I am not provided an exact problem, rather taken to a policy which states dozens of potential issues and I should go and figure out which one exactly I am breaking per each product. It is impossible to work like that. I got also my both accounts suspended, one for misinterpretation, the other one for broken checkout experience. Why don't you warn before suspending and put a yellow banner on the top of the account stating what the issue is exactly and if not resolved after an x number of days, suspend an account? I have been waiting for days for the account to be reviewed, when reviewed, I am getting nearly the same message and I am in a vicious circle not able to resolve the issue and make the website searchable in Google. Disappointing to say the least!

VanitySkin7
Ireland
About 2 months using the app
Google LLC replied June 27, 2022

Hi there,

Thank you for taking the time to leave a review for our app. My name is Ashley and I'm with the Marketplaces team at Shopify. I'd be happy to take a look at your store and follow up with a direct email to ensure that we can discuss the account specific details.

Ashley | Marketplaces Support Specialist
Shopify

November 30, 2020

Fantastic app. Easy to use and does everything I need. Merchant account opened and products pending.

GOLLY WATCHES
New Zealand
3 days using the app
October 17, 2020

I really don't know I am just starting. But, it seems good so far and easy to use. What else is offering?

NSF Radio
United States
3 months using the app
Google LLC replied October 19, 2020

Hey there,

This is Jordan here from Shopify. Thank you for taking the time to provide a review for the Google Channel. The app has a lot to offer and I would be delighted to explore the features with you in greater detail!

I will send over an email to gain a better understanding of your store and explore the Google Channel in greater detail. Additionally, if you click on the, “Get Support” button, which is located in the top right corner in the Google Channel, it sends your inquiry directly to our support team.

Jordan | Shopify Support

Edited June 30, 2023

Eu estou muito descontente pois antes era bem facil colocar todos atributos dos produtos! Agora é muito difícil até mesmo usar ao adicionar produtos. Por algum motivo desconhecido, o Shopify e este aplicativo do Google removeram a edição da página do produto em admin. Você sabe o que isso afeta muito e torna quase impossível colocar cor, tamanho, sexo e taxonomy entre outros

Ganesha Store
Brazil
3 months using the app
January 13, 2020

U earn a lot,no trafic jam,no pollution,buy the contrary some shippings are really long like All8expres

ikji
Switzerland
3 days using the app
April 19, 2020

Just started using this today so down the road a bit I will do another review and my feedback then I don't know why you ask for reviews upfront?

Aeospot
United States
3 months using the app
Google LLC replied April 29, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

Thanks for leaving a review for us today! We really appreciate hearing from our merchants.

You're welcome to hold off on leaving a review until you're ready to share your experience, but since you have left one I'm going to follow up with you via e-ail and see if there's anything I can do to make the process of setting up the Google Shopping app easier.

Look out for that message! Talk soon,

Jonathan E. | Shopify Support Guru

January 7, 2020

I haven't even try it yet but I'm very excited to have the opportunity to run ads on google shopping

Luxzir
United States
3 days using the app
October 3, 2020

So far so good, use this app to help me start advertising for my drop shipping business. All is going good so far, let's see what happens.

Kidzhall
United States
About 2 months using the app
Edited February 19, 2021

i used this app to help me promote my business, I really like how it does the initial steps, it would be nice if the verification of the products was faster.

The Aguilo Designs Store
United States
About 2 months using the app