Reviews (9,473)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

September 16, 2023

These apps are great and really help me with my overall experience

Inspired by Good Feelingz
United States
3 days using the app
February 27, 2020

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Bedlly Shop
France
3 months using the app
Google LLC replied March 2, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

I see that you gave the Google Shopping app two stars but haven't left a comment yet, so I want to follow up and see if there's anything we can help with to improve your experience. Feel free to keep an eye out for that message and get back to me when you have a moment!

Jonathan E. | Shopify Support Guru

October 12, 2018

My products have taken more than 5 days to get approved , whats going on, they are still pending like seriously?

Smartconxt
United States
About 2 months using the app
August 15, 2018

Very happy with the install and set up process, I got 90 or so disapproved Items but was able to edit and products were then approved.

Small issue that I cannot set a manual CPC on the smart shopping campaign , but I can just pause this in shopify and set up my own campaign in google adwords and have full control over bid strategy.

So far so good..

Spiritclothingireland
Ireland
3 days using the app
October 31, 2023

satisfait

Soule Cleaner
France
About 2 months using the app
May 27, 2022

This app is broken. Bar codes are not not being assigned to the GTIN.
Only allows editing feed data via also broken Shopify bulk editor

TimbukToys
United States
About 2 months using the app
Google LLC replied June 4, 2022

Hey there,

John here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with assigning your GTINs to products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

John | Shopify

September 17, 2020

The channel gave me some problems and I needed help from Support. With their help my problems are now solved and everything is working fine.

CrossOversPT
Portugal
About 2 months using the app
August 17, 2020

The software was hard to use. I eventually worked it out. But the verifying and claiming website process was very confusing.

Zircon 4U
United Kingdom
3 months using the app
Google LLC replied September 9, 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with verifying your domain. Our developers are always looking for better ways of onboarding so I will be sure to pass them on the feedback.

I am also going to send you an email to open up communication incase you have any other questions!

Claire - Shopify

September 21, 2020

i enjoyed using google channel. it is exteremely helpful for showcasing your products. i would like to recommend it to everybody

theprimebag
United States
3 days using the app
January 26, 2020

Easy to set up. Most of it was free i would recommend to any business. Online sales has become more and more frequent.

PET US Indoor Dog Litter
United States
About 2 months using the app