Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

August 28, 2020

Easy to setup but will wait and see if my site conforms to google policy, hoping all will be ok, do not want to be suspended for a silly mistake.

GaJaWa
United Kingdom
23 days using the app
April 21, 2022

Had nothing but problems since I changed my domain and now my Merchant account is suspended. Have tried asking for a review as my listings are the same across all my seller platforms, but Google just happen to have a problem with my Shopify account, and trying to speak to a human being is nigh on impossible. You just get the standard email reply which is NO HELP WHATSOEVER to someone who doesn't speak nor understand jargon. Strange how my listings show up just fine on Bing!

Forbes Gallery & Gifts
United Kingdom
23 days using the app
Google LLC replied April 22, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Adil | Shopify

December 4, 2019

love love this app. Easy to use in Shopify and don't have to worry about adding products to Google Shopping.

Fathom Urban Tees
United States
1 day using the app
January 5, 2023

guys beware of this app getting all the wrong information from shopify and google merchant center SUSPENDS YOUR ACCOUNTS FOR MISREPRESENTATION your accounts this is beyond horrible app ever someone needs to ban this app ill be calling business bureau soon and report what harm they caused my business

Yunons
United States
22 days using the app
Google LLC replied January 11, 2023

Hi there,

Mario here from Shopify support, sorry to hear that you've been having trouble with your store review process. I'll reach out to you to provide you with resources to help you work towards a new review from Google.

Mario | Marketplaces Support Specialist
Shopify

February 12, 2019

I'm done. Don't fall for this app. Products still "pending" on shopify yet they are approved on Google. BLAH

Easy Crafts
Canada
22 days using the app
Google LLC replied June 6, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! If you see that your products are approved in your Google Merchant Center but still showing as pending within the Google Shopping app, that is a great time to contact Shopify Support as our technical team can apply a manual sync to resolve the issue.

I followed up with you via email to see if there is anything we can assist with and to share any feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support

October 18, 2020

Hey just joined looking to see how it goes. Positive. BXSQD Official, specialist in sneaker storing and casing.

BXSQD
United Kingdom
22 days using the app
September 11, 2023

Muito fácil de usar, gostei muito

sofeshop
Brazil
22 days using the app
December 17, 2019

very new to this will replay again at later stage. but i am hoping for the best only time will tell

BeardedKings
South Africa
22 days using the app
Edited August 31, 2023

Lastimosamente bloquean las cuentas y las razones son generalizadas y no ofrecen un apoyo al emprendedor cercano , simplemente te bloquean y no dan razones perjudicando los negocios. Que decepción. Menos mal no es la única.

Mystic Marvel Online
Colombia
22 days using the app
July 28, 2022

The youtube integration doesn't appear to work consistently. If a user has an ad-blocker or YouTube premium the shopping section does not show.

evdecide
United States
22 days using the app
Google LLC replied August 1, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the YouTube integration in the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify