Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

April 24, 2020

Best google shopping app that can be increase sales for my products in shopify store.
It was brilliant.

BuyBuyGenie
Canada
1 day using the app
October 11, 2018

If we can give this ad negative -100. Shopify had it as Apps, then switch to sales channel, then switch back to Apps. In all these stupid transitions. We lost all of our google product feeds on our Google account. This new Apps is not able to transfer product feeds from Shopify to Google Merchant account. We spend several hours with Shopify support with no result. They don't understand it or how to resolve google problem. Do not install it!

Jewelrylized
United States
23 days using the app
June 8, 2020

I hope this helps with sales, it was easy and nice to set up. We will see how it all works, looking forward to it.

Wakeupandshop
Canada
23 days using the app
September 13, 2023

I've given up trying to sync my shopify products to google shopping. My products never get approved apparently for being "adult related material". Really? Electronics, children's toys, wrist watches, etc.
I guess I will have to turn to paid services.

stokbez
United Kingdom
23 days using the app
Google LLC replied September 14, 2023

Hello there and thanks for leaving us feedback. We took a quick glance at your account and it looks "Adult content" was enabled in your Merchant Center Account Settings. This is leading to your disapprovals. If you can confirm your offers are not "Adult content", please navigate to Merchant Center Account Settings and uncheck this box. If you still have questions on this, feel free to reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app

August 30, 2023

Google service is good, but the only thing was we were having hard time while syncing the products to google shopping, where it kept on throwing errors requesting GTIN, MPN, BRAND etc, which has lead to slowing down with limited performance of our ads & we don't have those values to provide it to google as all our products are custom made or handcrafted.

Blackdop
Indonesia
23 days using the app
April 19, 2021

Google Product Category Fields doens't work.
No matter what kind of category you fill in... It doens't sync.. so dynamic remarkting doesnt work properly..
Syncing with merchant is very slow... buggy.
Please work on category syncing...

Intertaping B.V
Netherlands
23 days using the app
January 17, 2023

has been working fine till december.31.2022 and then boom just stooped syncing and updating... been with support for the past 2 weeks and nothing, they can't give a straight answer just keep telling me to do the same thing over and over ,, seems like they dont understand what we are talking about. unlinked everything and relinked again and still nothing.. this is very disappointing.... the last thing they told me is just to wait and its just an UI issue , but no its a sync issue

Ugsters
United States
About 1 month using the app
Google LLC replied January 26, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Regards, 

Mario 
Shopify Support 
[Contact Us](https://help.shopify.com/questions) | [shopify.com](https://www.shopify.com/)

July 20, 2020

Good for now. Maybe i won't have to change my mind after a while, let me see how will the advertising go.

UNAKIVAKI
Croatia
1 day using the app
Edited October 2, 2023

NO support, Suspended day one, They want you to be a programer. The second I got unsuspended i got resuspended. Still have no clue why. "Set apps to use 'Authorized' payment status" isnt a thing

Got email telling me that policy is policy.. It is not policy issue you have with me, you have the LACK OF UNDERSTANDING. PUNISH ME CAUSE I AM NOT GENIUS. YOU SUSPEND US AND GIVE US BROAD REASON.. THEN WE FAIL TO UPDATE WHAT YOU WANT CAUSE YOU ARENT CLEAR. WHY WOULD I CHANGE MY FEEDBACK. YOU ARE NO HELP. JUST HELP US.

Weresell412
United States
22 days using the app
Google LLC replied October 2, 2023

Hi there and thank you for the feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/6150127?hl=en&sjid=15068795589301841412-NA

November 15, 2018

This App has to much automation and was total waste of time trying to go through the setup to even get it up an running, so I wouldn't recommend spending any of your money utilizing this app for marketing!

Salt River Collectibles
United States
23 days using the app