Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

Edited January 7, 2023

Annoying keeps telling me disable Popups no access to them through this app ( if so very hidden) just will not do shit , help centre long kept reasking me my questions basically told me already installed and could do the Popups off thing through chrome which this is not … am also finding the Facebook thing just as daft keeps saying imbedded then connects but then won’t complete the etsy thing is a bit of a rip off they take 6percent so on some goods check
your profit one of mine was minus 4.67 then some where zero and doesn’t seem to intergrate well and the ebay holy shit is that a nightmare

Bunaka
New Zealand
27 days using the app
Google LLC replied January 11, 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. From your message, it looks like you're also experiencing difficulties with other apps than the Google channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you to unleash the potential of this sales channel.

Mario | Shopify

August 4, 2020

This was very straight forward and streamlined. It was clear what needed to be fixed, and a little search put me straingt

Bearded Chin
United Kingdom
27 days using the app
April 2, 2019

HORRIBLE NEW VERSION, DO NOT UPDATE.

THIS NEW SINGLE APP HAS BROUGHT MY ONLINE SHOP TO A STOP BECAUSE THERE ARE SO MANY LIMITATIONS COMPARED TO THE OLD APP.

I AM NOW EXPECTED TO GO THROUGH 100,000+ PRODUCTS MANUALLY TO DECIDE IF I WANT THEM TO BE VISIBLE ON GOOGLE SHOPPING, WHEREAS THE PREVIOUS APP WOULD ALLOW YOU TO PULL A SPECIFIC COLLECTION THAT YOU MADE VIA THE FORMULAS.

APPARENTLY THE DEVELOPERS CANNOT BE BOTHERED TO INCLUDE THIS FEATURE IN THE NEW APP.

MM Automation Services
United Kingdom
27 days using the app
Google LLC replied June 3, 2019

Thank you for sharing your feedback on the Google Shopping app. If you have a lot of products, sometimes the issue is that you hit the product quantity for your Google account. If this is the case, you can reach out to Google to request for a higher product limit through the form here: https://support.google.com/merchants/contact/additional_items

We work hard to improve our app functionality, so I’ve sent out to an email to you to see if we can resolve the issue. Looking forward to hearing from you soon!

- Alex, Shopify Support

February 19, 2019

Terrible, terrible app. We wasted 1 month waiting on pending products. Have read the reviews and everyone else was having the same problem. Do not install this app!

Jukes Street
Australia
27 days using the app
Google LLC replied June 7, 2019

Hello Jukes Street, thank you for sharing this feedback with us here. I'll also be emailing you about this to see if I can help out with this issue. I think this might be due to a missing category on your products. I've more about that on this link here:

https://help.shopify.com/en/manual/apps/apps-by-shopify/google-shopping-app/adding-product-data#product-requirements

Thanks.

Niall, Shopify Support.

March 21, 2018

My store must operate in the USD currency to use this app and I did not want to change my base currency to USD.

Vip Luxury Extensions
South Africa
27 days using the app
November 7, 2019

Nice app. Alotof backround setting up with merchant account google ads etc. Products always pending too. But great when it works

Chrxnic Fashion
Ireland
2 days using the app
March 23, 2020

I'M learning it helps you must read all printed words that can be time consuming but good in the end

NLM#U
United States
27 days using the app
February 19, 2021

The app was very easy to install and configure - most of it was automatic. I just installed it so I do not know how it will affect sales.

The Stitcher's Muse Needleart
Canada
2 days using the app
June 24, 2020

Sólo seguir los pasos uno a uno es muy intuitivo el procedimiento, espero que así mismo sea de fácil hacer la métrica con Google Analytics

Liftupstore
Colombia
27 days using the app
February 4, 2020

Ok, good apps. I like it
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Monkmoon.com
Vietnam
27 days using the app