Reviews (9,485)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

March 28, 2020

Working great and always syncing with my shop's changes! Very satisfied until now! Hopefully, it stays like that!

Addictd Jewelry
Cyprus
4 days using the app
May 22, 2023

geat เยี่ยมมากกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกก

FIND EVERYTHING
Thailand
About 2 months using the app
July 9, 2023

lovely lovelylovelylovely lovelylovely lovely lovely lovely lovely

Ultimato Shop
India
About 2 months using the app
April 30, 2020

I am doing this for a third party, and I need to do a 2 step verification, that delays my job more than expected. Maybe you should check this kind of implementations

Havana Swims
Australia
About 2 months using the app
November 7, 2023

Top

Gnuschi®
Austria
4 days using the app
May 2, 2020

Excellent

Le Sas De Décontamination
France
About 2 months using the app
January 2, 2020

good services and more options to find good way, good quality
very easy to used this google application

louiselopez
Vietnam
4 days using the app
May 14, 2020

Easy to follow setting up account. Love it, it was easy to set up, it took me less than 20 mins to set up.

FAVA Jewelry
United States
4 days using the app
April 14, 2019

Since having to update the old app to this version, Two months ago, I have had nothing but trouble. My sales are down 50-60%.
Having contacted both Shopify and Google support several times over the last Two months, my shopping campaign has gone from bad to worse!

Over half of my products were pending, however, support have re-synced the products twice and now there are only a few still "pending". Despite that, my sales, clicks, conversions and everything else have dropped. I increased my
add spend, but strangely this has had no effect on my conversions/ sales.

The new "Smart" campaign is terrible, with less features that the old campaigns. You get no useful support with either Shopify or Google on how to execute it correctly.

My Original Google shopping app and campaign was doing really well, this app have almost ruined my business.

I am at a loss as to what to do.

Maybe the only option is to drop this app and go to a Paid app, and start all over again!

Poochie Fashion
United Kingdom
About 2 months using the app
Google LLC replied June 3, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! I'm sorry to hear that your products are pending and that you've experienced a drop in sales as a result-- I know that this is very frustrating!

Products being stuck in "pending" is a current limitation coming from Google. That said, I'm going to follow up with you via email so we can dig into this further. I'd also like to gather more feedback from you about the functionality of smart campaigns. We’re always working to improve the way our apps work, and I will share this feedback with our development team. I look forward to hearing back from you! - Lauren, Shopify Support

June 15, 2023

So far it's good, as expected. It's made things easy for me, but its need more improvement and need to improve more .

Ladies Wear Wholesale.
United Kingdom
3 months using the app
Google LLC replied June 15, 2023

Thanks for the feedback! We are happy to hear it is working well for you. If you have further feedback or need assistance, don't hesitate to erach out to us: https://support.google.com/merchants/contact/shopify_3p_support_app