Reviews (9,497)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

December 12, 2020

i really like the potential of this app for business owners
its great and easy to understand and operate

Store 4 Stuff
Nigeria
About 2 months using the app
April 13, 2020

Seems to be easy to set up. I'll know how successful set up was in awhile. I need to be sure the products synced successfully.

Piccadilly Cottage
United States
3 days using the app
November 6, 2023

Installing the app for my store viveoro.com and the integration with Merchant Center took a bit longer. It doesn't integrate inventory quickly or immediately. I hope at least that Shopify properly integrates the SEO keywords for appearing on Google Shopping

Vive Oro - Joyería En Oro
Mexico
3 months using the app
Google LLC replied November 8, 2023

Thank you for taking the time to leave this feedback. We will be sure to share it with our wider team as we are constantly looking to improve. If you need any help along the way, don't hesitate to contact our support team at https://support.google.com/merchants/contact/shopify_3p_support_app

April 12, 2021

I have used the app to connect my store to google and so far the setup is easy and much less confusing than some I have handled.

Designs by Tonitunes
United States
3 days using the app
March 24, 2022

I used this app and shortly after my Google My Business profile was suspended. The only thing that changed was using this app. We've had no problems since 2014. Google won't tell me what their problem is now. Awful customer service. We're a brick and mortar bookshop and absolutely qualify. I can only assume this app is to blame. I would avoid it like the plague.

Atlantis Books
New Zealand
About 2 months using the app
Google LLC replied March 26, 2022

Hi there,

Charlotte here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. The Google Channel is used to sync product information to your Google Merchant Centre and Google Ads accounts. The channel does not have an association with the Google My Business part of Google's platform, and we do not sync any data to those account types. I'll be following up with an email to open up the lines of communication to see if there is anything I can do to assist you.

- Charlotte | Shopify

Edited May 13, 2020

I use the app for many reasons , I am happy with it , thanks so much for the opportunity and the quality product

absolute-fit.com
South Africa
About 2 months using the app
January 5, 2020

Works well and simple to use compare to other apps. It would be nice to have more features and auto categorization.

TrendsExpresso
United States
About 2 months using the app
January 29, 2020

Terrible customer service ! I don know how they even train them but do not waste you time calling them.

Eco nebs
United States
About 2 months using the app
Google LLC replied January 30, 2020

Hello, Nidhi here from Shopify Support! Thank you for taking the time to leave a review.

I am so sorry to hear that you had a bad experience with our Support team and I'd love for an opportunity to make it right. I will be sending you an email shortly to offer assistance in any way I can, please be sure to check your junk and spam folders as well!

I look forward to talking with you,

Nidhi - Shopify Support

December 18, 2018

The app needs to have an option of selecting which variants a merchant wants to publish to Google Shopping product listing ads. It is a very common scenario where a merchant may not want to publish all variants of a product to Google Shopping. Currently there is no workaround & that means wasted marketing dollars.

Jewelove™
India
3 months using the app
December 23, 2019

Very east to sync the products. Just a few mouse clicks. Awaiting google's review of our product feed.

Holden's Screen Supply Corp.
United States
About 2 months using the app