Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited January 9, 2020

hello, you can help me to find the customers or veryone cant find my sohp very easy and we need a go

family
France
10 days using the app
March 28, 2020

It a New way to buy & sell with costmers and suppluirs ، and what u r doing and offering so great. However the integration with with all those tools so so difficult it needs to be smother than this.

Best regards

Ebq Store
Saudi Arabia
10 days using the app
February 20, 2020

Baguuuuussssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Pakalolo Boots®
Indonesia
10 days using the app
December 3, 2021

Google app acts as if it shows the products you tell them to show. Meanwhile they are showing random titles and descriptions with random products that are not listed for google ads. I recommend using google ads instead because this app is spending alot of money with 0 result.. (average click cost me 2.20? while in google ads i get them under 0,80)

VAIN
Netherlands
10 days using the app
Google LLC replied December 6, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your marketing campaigns. I'm going to look into this further and follow up with you in a direct email so that we can work on getting any issues resolved.

Robyn | Shopify

Edited June 20, 2020

Super easy to use and very helpful information that got me to the end result I needed to complete the tasks.

DorisDayMD
United States
10 days using the app
February 22, 2019

As with most people's experience with this awful app, it is an example of technical incompetence and lack of communication at all levels. Use Google Merchant directly avoid this middleman!

The Better Dressed Traveler
Australia
10 days using the app
Google LLC replied June 7, 2019

Thank you for sharing this feedback with us on the Google Shopping app. Our development team is constantly working to improve the functionality of the app. We have made many improvements since the time of your review so hopefully they were able to help with some of the issues you were having.

Having said that, I've emailed you to see if we can look into specifics on what you were having trouble with as well as find ways to improve the app. I look forward to connecting with you!

- Alex, Shopify Support.

Edited July 23, 2020

I'm excited to be a part of the Google channel it's super easy as far as the set up and I appreciated the opportunity I added my business Princess Eli

Princess Eli
United States
10 days using the app
Edited August 20, 2020

I liked using this app because it was easy to set up, and it was great to have an easy app like this to take advantage of Google because I wouldn't know how to do it otherwise.

My Beautiful Size
United States
10 days using the app
May 19, 2019

application inutile, vous fait perdre énormément de temps, service client 0 répond à vos mail 1fois toute les 24h sans apporter ni réponse aucune ni aide ils méritent même pas 1,8/5 juste 0/5. je ne laisse jamais d'avis d'habitude mais cette application est une vrai merde !

MiA SFORD
France
10 days using the app
February 24, 2021

Seems to work great! This is the 15th time I have used it and I love using it makes this job simple.

Turbo Diesel Truck Parts
United States
10 days using the app