Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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UPDATE: I just received an email from a google saying that I owe $389 for Ads that I have already uninstalled only 2 days after deactivating and uninstalling it. It’s still running in the background and I’m unaware of it! Shopify who by the way is the one responsible for making it available for its customers is now saying that uninstalling it from shopify will not deactivate the Ad. Say what? So they provide a third party app that we can’t uninstall within the admin section just like with any other apps they partner with? So now I’m screwed!! WARNING: DO NOT INSTALL AT ALL!!
Free to install. Sure, just like with any other rip off marketing apps out there except Bing Ads. Ever since I uninstalled this app my store’s sales dropped tremendously to a point of 0 sales which is impossible. Not like I have Sales through their ads my sales was all from organic search and return customers. $28 sales from their ads in 2 days and $20 fees in 1 day even when I set my daily budget to $5!! I may have to hire a web tech to totally sweep my store and remove all their script and codes and make sure you do not sync your google account with any services they offered. I regret installing this app. You’ve been warned.
I havent used the app yet so I have no idea if I'm going to like it or not yet. Maybe ask me after I finish set up.
Hi there, I'm Nidhi from the Shopify support team!
Thank you for taking the time to leave feedback on the app. Super exciting that you are just getting set up with and I'd love to offer any assistance I can along the way. I will be following up with you via email to see if there is anything I can do to help to make your experience better. Be sure to check your junk and spam folders as well!
I look forward to speaking with you!
Nidhi | Shopify support
I always have a problem with this app , don't understand why it always direct to Google Merchant Centre for product data approval. Whenever I login I am getting this message. Not happy with the service.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with product approval. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
Shopify devs didn't make it possible to actually have your product data read by Google Shopping if you edit product data with a Shopify CSV. It's a "known limitation" that the Google Shopping fields in Shopify CSV will be ignored by the app. You are expected to manually edit product data through this horrible app's UX, one item at a time. Alternatively you can pay for yet ANOTHER app that can actually bulk edit the product data Google requires. They shouldn't have even bothered publishing the app it's so half-baked and there's no plans to actually make the Google Shopping fields in the product CSV usable. Cue unhelpful auto-reply from Shopify that says "thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing..." *eye roll*
Hey there,
Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of that the Google Channel does not meet your needs. I can see how having the capability to edit the fields through the CSV file is important and how it can be more efficient than our current process. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you further.
Adil | Shopify
This app is really helpful for my business to grow. It has good resources and tactics that can help.
Soweit alles ok... man muss sich erstmal richtig einlesen, aber das wird schon... sehr komplex, nicht für Anfänger geeignet.
I was hoping this app would be a simple solution to putting my products on Google. It was not. It was nothing but a headache. I may not be tech savvy, but this app gave me nothing but error and is confusing to work with. I kept getting error messages from the Merchant Center on my products. The setup was not easy either. I don't recommend using this app. There are too many bugs.
Thank you for sharing this feedback with us. Once you add products to the Google Shopping app, they will need to go through a review by Google's teams. If, for any reason, your products are not approved there will be an explanation beside them.
I would be happy to help you look through your products to see what may have happened here. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support
Hard to use poorly designed. Do not know what it is doing since step one. And it suspended my healthy accounts for no reason. Product manager need resign asap.
Hi there,
Jordan here from Shopify support. Thank you for taking the time to leave a review. Your feedback is highly valuable.
I understand you've experienced issues with the app, as well as an account suspension placed by Google. I will follow up with you in an email where we can discuss this further and hopefully get the app working for your store.
Jordan | Shopify
Its awesome easy to use liked it so much .hope it does justice to my store
.would highly recommended this
Hi there, thank you for leaving us your review! We really appreciate hearing from our merchants regarding their experience with the Google Shopping app.
I am going to follow up with you and see if there is anymore feedback you'd like to share, look out for that e-mail!
Talk soon,
Jonathan E. | Shopify Support Guru
Muy buena app. te ayuda a sincronizar tus productos ahorrandote el trabajo de subirlos uno por uno..