Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

June 22, 2020

User friendly I hate Struggling when no help is around also love to do things by myself. This was made Simply a child can use it. Thank you for making life simple.

Createdbime
Georgia
24 days using the app
October 20, 2018

worse app ever.. everything also cannot.. syncing also problem, and need to do so many amendment.. CPC is high too.. not worth it all

Little Bearnie
Singapore
24 days using the app
September 1, 2022

useless. No help from anyone. It keeps saying my products are not approved and to add an mpn but I have.

House of Birkbeck
United Kingdom
24 days using the app
Google LLC replied September 6, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding those product errors in the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

November 18, 2019

This app will help me with sales and to promote my Store!! Not only via google but in different social platforms

Loyal Family Apparel
United States
24 days using the app
July 30, 2020

è la prima volta che uso questa app ma x il momento sembra abbastanza semplice e ben fatta anche x me che sono alle prime armi

biscompany
Italy
About 1 month using the app
June 27, 2018

Total disaster, avoid at all cost. YOU WILL LOSE BUSINESS. YOU WILL LOSE SALES. YOU WILL GET GOOGLE VIOLATION. YOU WILL LOSE YOUR POSITION. YOU WILL GET ERRORS. THIS IS TOTAL MESS. STICK WITH THE OLD APP. MOST LIKELY THIS WILL MAKE YOU GO OUT OF BUSINESS AS YOUR GOOGLE SHOPPING CAMPAIGN WILL BE ALL MESSED UP AND WILL RESET PRODUCT IDS WITH GOOGLE MERCHANT CENTER IN MANY CASES AND YOU WILL LOSE YOUR PRODUCT DATA AND HARD WORK. DO NOT USE. THIS IS A TOTAL JUNK. SHOPIFY IS FORCING YOU TO USE THIS NEW SALES CHANNEL. OBJECT IT RIGHT NOW.

Lyve Center Canada
United States
24 days using the app
April 24, 2020

Best google shopping app that can be increase sales for my products in shopify store.
It was brilliant.

BuyBuyGenie
Canada
1 day using the app
June 8, 2020

I hope this helps with sales, it was easy and nice to set up. We will see how it all works, looking forward to it.

Wakeupandshop
Canada
23 days using the app
July 20, 2020

Good for now. Maybe i won't have to change my mind after a while, let me see how will the advertising go.

UNAKIVAKI
Croatia
1 day using the app
January 17, 2023

has been working fine till december.31.2022 and then boom just stooped syncing and updating... been with support for the past 2 weeks and nothing, they can't give a straight answer just keep telling me to do the same thing over and over ,, seems like they dont understand what we are talking about. unlinked everything and relinked again and still nothing.. this is very disappointing.... the last thing they told me is just to wait and its just an UI issue , but no its a sync issue

Ugsters
United States
About 1 month using the app
Google LLC replied January 26, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Regards, 

Mario 
Shopify Support 
[Contact Us](https://help.shopify.com/questions) | [shopify.com](https://www.shopify.com/)