Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

January 5, 2023

guys beware of this app getting all the wrong information from shopify and google merchant center SUSPENDS YOUR ACCOUNTS FOR MISREPRESENTATION your accounts this is beyond horrible app ever someone needs to ban this app ill be calling business bureau soon and report what harm they caused my business

Yunons
United States
22 days using the app
Google LLC replied January 11, 2023

Hi there,

Mario here from Shopify support, sorry to hear that you've been having trouble with your store review process. I'll reach out to you to provide you with resources to help you work towards a new review from Google.

Mario | Marketplaces Support Specialist
Shopify

December 17, 2019

very new to this will replay again at later stage. but i am hoping for the best only time will tell

BeardedKings
South Africa
22 days using the app
September 11, 2023

Muito fácil de usar, gostei muito

sofeshop
Brazil
22 days using the app
February 12, 2019

I'm done. Don't fall for this app. Products still "pending" on shopify yet they are approved on Google. BLAH

Easy Crafts
Canada
22 days using the app
Google LLC replied June 6, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! If you see that your products are approved in your Google Merchant Center but still showing as pending within the Google Shopping app, that is a great time to contact Shopify Support as our technical team can apply a manual sync to resolve the issue.

I followed up with you via email to see if there is anything we can assist with and to share any feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support

December 13, 2018

Created a campaign 3 days ago - Will update once I start receiving impressions/clicks. Very easy to setup!

SimpleRoute Bridal
United States
22 days using the app
August 12, 2020

Make this app more easily readable. But it's a great app to navigate and make my store more appealing

MegaBles
South Africa
About 1 month using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

July 28, 2022

The youtube integration doesn't appear to work consistently. If a user has an ad-blocker or YouTube premium the shopping section does not show.

evdecide
United States
22 days using the app
Google LLC replied August 1, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the YouTube integration in the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

September 5, 2022

It doesn't pickup product variations and discounts. It randomly rejects my products saying the price doesn't match the landing page price when there is discount or variations

Exotic Bazaar
Australia
22 days using the app
Google LLC replied September 6, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support!

Vance | Shopify

January 1, 2022

Usei este app, os dados e os produtos foram sincronizados com o canal google e com o merchant center, mas quando vai anunciar não aparece os produtos para fazer campanha de shopping

Instinto utilidade
Brazil
About 1 month using the app
August 16, 2020

l'installation du plugin a été très simple, reste à voir si mes produits sont effectivement disponible sur google shopping

Le Briquet Électrique
France
22 days using the app