Reviews (507)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, simplifying product additions and order fulfillment. It offers a wide product range, including unique items like customized neck labels and baby products, enabling market expansion. The interface is user-friendly, easing setup and design customization. The app is noted for reliable, prompt fulfillment and high-quality products, even during peak seasons. Customer service is responsive and effective in issue resolution, enhancing merchant satisfaction.
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We have been using Gooten for over a year now and are very happy with them. They are a bit expensive but offer an incredible variety of products and great customer service. Their app however could use some major improvements to integrate better with Shopify.
I use this app to help link my Gooten account for easy accessibility. It is working well so far so good. I had one print issue, but we are working to correct that,
Hey there, thanks for taking the time to leave a review! We look forward to continuing to work with you!
We are using this app to help create and sell some print-on-demand gear for our store. The creation process was easy and the team was extremely helpful with our support requests.
Hi there! Thank you for leaving us a review! We love to hear Gooten is assisting in our partners success! Thank you for scaling with Gooten
Revised Review! Excellent ... just need to take the time to learn something new! Thank you for reaching out to me so very quickly after my initial review. It shows concern and that means everything! Thank you for your patience and understanding!
A lot of awesome products that are made on demand that aren't available anywhere else! App works great with shopify. Very easy to update product listings and no bugs that I have noticed.
Hey there! Thank you so much for leaving us a review. We are so happy to hear that you enjoyed working with us. Thank you for scaling with Gooten!
Been using Gooten for 1 year now and this is by far the best POD provider out there. I have used them all and Gooten never lets me down. 100000000% recommended.
Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. Since we have hired many new staff members to keep up with the demand, customer support times are currently back to normal. Please reach out to us if you would like more information or if we can further assist you. Thank you.
Why don't you answer your emails? I have an order in production since 3 weeks??? give me an updated on this order please !!!
Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. Long production times and delays in customer support is understandably very frustrating.
For some products, fulfillment times are delayed due to COVID-19 restrictions at our manufacturing partners' facilities, coupled with an unexpected increase in order volumes. This has, in turn, affected our customer support team. While our team is working hard to respond to every request, our response times are longer than normal.
If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten
We do apologize for the delays and hope to return to our normal fulfillment and support response times very soon. Thank you for your patience as we manage these challenges.
I have been extremely pleased with the quality of their work. The color on my totes are the EXACT color of the design. My orders have been fulfilled and shipped very quickly. I would give 5 stars if they offered bulk pricing.
This app is easy to install and functions perfectly. Gooten provides some items that I can't find anywhere else, and when sampling I found the product to be perfect, exactly what I expected.
Hey there! Thank you for leaving us a review. We love to hear that you enjoy our large range of products and our the quality of them! We look forward to working with you more and thank you for scaling with Gooten!
I am very happy to have come across Gooten! So many different types of products! Definitely the only one I have come across with so many products. I'm just really getting into the app and everything seems to be running smoothly! I would recommend it to anyone looking for simplicity. Every question I have asked was immediately followed up with a email and the option to speak on the phone. I will return with another follow up in about a month. Still trying to get the feel of this app.