Reviews (515)

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify, offering a broad range of high-quality products like throw pillows, mugs, and apparel. They highlight the user-friendly platform, fast shipping, and excellent print quality. Additionally, responsive customer service and valuable educational resources are noted for enhancing business growth and expanding product offerings efficiently.

October 16, 2023

Gooten is a fantastic print-on-demand service. They stand out with their unique offering of customized neck labels for sweatshirts and hoodies, a feature I haven't found on other platforms. What's impressive is that this level of customization doesn't come with a hefty price tag; Gooten's rates are quite affordable. As a Shopify user, the easy integration was a huge relief. It's a genuine solution for anyone looking to enhance their merchandise with quality and personalization.

Radiant Streetwear Co.
Canada
10 months using the app
February 17, 2021

Gooten has helped me jumpstart my business! They have a very straight-forward shipping rates and times. They update their reference articles all the time so the merchants can easily find what they are looking for. Their customer support is spot on too! With trust and respect,
- Love and Bub x Bragg Design Studio

Love and Bub
Philippines
10 months using the app
Gooten replied February 18, 2021

Hey there, thank you for the review! We are so excited to hear we have assisted in the success of your business! That is exactly the experience we want our partners to have. We wish you more success and look forward to working with you more!

September 26, 2019

I ordered one sample of each item I plan on using and love all of them! The acrylic blocks are my favorite and I could not find them offered anywhere else. They are just gorgeous! There is fabulous detail in the prints and the color matching is really good and the thick acrylic makes from some fascinating effects.

I keep seeing comments about how Gooten doesn't do their own printing. I do not see how this can be considered a problem as many of the other POD don't do their own printing either, including some POD favorites used by thousands of people. I would not let that dissuade you if you are on the fence about Gooten like I was. Install the app and order some samples and see for yourself.

Their response time to my inquiries was very fast and they answered all of my questions satisfactorily. Production times are all listed for all products and while new partners like me might wait a little longer at the start for quality control, production times will speed up a bit. And in comparison to another POD service I use, their production times are understandable.

Erin McGuire Photography
United States
10 months using the app
November 14, 2016

Gooten has been a wonderful partner for my store. They have excellent customer service and they provide a large selection of high quality items.

Jnk Gift Shop
United States
10 months using the app
March 8, 2022

We used this app to help us with some print-on-demand art. Whenever we've used it, it's been quick, helpful, and customer service friendly. We had an issue with a customer's order, and I reached out to get assistance. Within 24 hours, I got a response and my issue fixed.

The Cultivate Shop
United States
10 months using the app
March 24, 2021

I've tried quite a few other print on demand companies and so far none have remotely compared as far as the range of product options, and especially customer service. I absolutely love how in-depth their how-to pages are as well, they answered so many questions such as differences in paper and blanket types. Highly recommend for their thoroughness!

CRISTIEDUST
United States
10 months using the app
Gooten replied March 24, 2021

Hi there! Thank you so much for leaving us a review. We love to hear about our partners experiences throughout the various steps of the process. We are thrilled to hear yours has been so positive! We look forward to working with you more!

February 27, 2020

I just received my sample shirt, and it is absolutely beautiful! I am pleased with the ease of use with the app.
I tried a couple of other print on demand companies with multiple issues, but it looks like this one is a keeper
Thank you!

We Two Gypsies
United States
10 months using the app
Gooten replied March 6, 2020

Hi, We Two Gypsies!

Thank you so much for providing feedback. We’re excited to hear that you're enjoying the Gooten app and that your samples have been great! If you need anything in the future, please reach out to our Partner Support Team. We're always here to help!

March 2, 2021

Great POD. They have a great customer support. They are really quick. high quality prints. This is my go to pod.

trippplec
United States
9 months using the app
Gooten replied March 3, 2021

Hi there! Thank you so much for leaving us a review! We are happy to hear you appreciate our customer support. They go above and beyond to support our partners. Thank you for choosing to scale with Gooten!

June 29, 2023

Just started working with Gooten to create my first design. The design functionality seems straight forward and the specs are laid out clearly, which is nice. I'm looking forward to working with them.

PetMemoryGifts
United States
9 months using the app
November 18, 2022

Just started with Gooten and setup was easy. Product hub is easy to navigate, template guidelines for artwork is provided, and you can save and organize your designs for use now or later. Design interface is detailed and professional. The only thing I wish they would add is the ability to mark favorite products under your account.

Calyco
United States
9 months using the app