Reviews (507)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, simplifying product additions and order fulfillment. It offers a wide product range, including unique items like customized neck labels and baby products, enabling market expansion. The interface is user-friendly, easing setup and design customization. The app is noted for reliable, prompt fulfillment and high-quality products, even during peak seasons. Customer service is responsive and effective in issue resolution, enhancing merchant satisfaction.
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I recently started using this print-on-demand service, and so far, my experience has been quite positive. Here's a breakdown of my thoughts:
Pros:
Affordable Pricing: One of the standout features of this service is its competitive pricing. Compared to other print-on-demand providers I've used, this service offers some of the best rates, allowing me to maintain a healthier profit margin.
Seamless Integration: Linking my online shop with this service was a breeze. The connection is fast and nearly instantaneous, which is a significant advantage for any e-commerce business. It saves me time and ensures my products are readily available to customers.
Variety of Products: I appreciate the wide range of products available for customization. It enables me to offer diverse merchandise to my customers, catering to various tastes and preferences.
Cons:
Mockup Generator for Canvas Wrap: While the service's mockup generator works well for framed canvas products, there is room for improvement when it comes to canvas wraps. Enhancing this feature would go a long way in helping customers visualize their purchases.
Overall, my initial experience with this print-on-demand service has been positive. The combination of affordable pricing, seamless integration, and a variety of products make it a valuable resource for my business. I hope to see improvements in the mockup generator in the future to further enhance the user experience.
In conclusion, I would recommend this service to fellow entrepreneurs and with a few refinements, it has the potential to become even more exceptional.
I used the app to print canvases. It's been a pretty seamless experience thus far, I can't complain.
Hi there! Thank you so much for leaving us a review. We are thrilled to hear your experience has been positive for the time you have been working with us and look forward to hearing more about your experience. Thank you for going with Gooten!
Loving Gotten thus far! There customer and client support team is super fast and responsive. Really have to give it to them for their flexibility and support as well as the quality of their products.
Hi there! Thank you for taking the time to leave us a review. We appreciate all the feedback we can. We are thrilled to hear that our customer support team assisted you quickly and efficiently. We are looking forward to working with you more!
Really easy to get started. Love that the app let's you sync multiple stores. Product development is pretty easy. Would love to see some more development on this end, especially templates for products. While there's some room for improvement, overall, I can say I'm satisfied with it.
Hi there! Thank you for taking the time to write us a review and give us some feedback. We appreciate the input of our partners as we continue to want to evolve. We value you as a Gooten partner!
Their customer service was fast and efficient, they even got back to me on the weekend! They resolved the issue fast and logically!
I love the selection of products and the easy setup and connection to my Shopify store! Id highly recommend getting in touch with them if you are looking for a great print-on-demand service!
Hi, Space Viking Productions! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more.
Gooten is very user friendly and does a great job at allowing me to make products that transfer easily to Shopify and Etsy! They have a lot of product and choices as well! And the printers they use are amazing quality!
Hey there! Thank you for submitting feedback, we value the input our partners have to offer. We are thrilled to hear how positive your experience has been as we work so hard to provide the very best. Thank you for being a Gooten partner!
Really easy and nice to add and create products with the tool but as a Canadian merchant with most of my customers being Canadian residents, this isn't a great app. The pricing isn't intuitive at all. I ended up losing money on a few orders because of this. Printful does a better job .
Hey there! Thank you for leaving us a review. Please submit a ticket for these circumstances so we can look into it further for you! We are sorry to hear that you haven't enjoyed your experience with us and we hope to work with you to improve your experience in the future!
Four stars for the Gooten app and the ease of use within the website, pricing for products, etc. My samples came and while I'm going to change providers for a few of the products, this has less to do with Gooten and more to do with how detail-oriented the print providers are (the quality isn't what I'd send to my customers - minor issues like an untrimmed thread/mismatched thread color, card fold line consistently not lining up with site-specified photo requirements). I'm pleased with Gooten's app overall - if not for these issues with print providers I'd be leaving a 5 star review.
I have been using gooten for almost 2 years and I love working with you! Other than the issue with the app a few weeks ago it's been great!
App is easy to use and I do recommend it highly. I do enjoy using it and that is all I can say at this time.