Reviews (516)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy Shopify integration and user-friendly setup, ideal for selling a wide range of products including home decor and apparel. They praise the high-quality products, responsive customer service, and quick shipping. The competitive pricing, diverse catalog, and straightforward design tools enhance product customization. Additionally, its ability to integrate with other sales channels like Etsy is highly valued.

January 22, 2021

Easy to use app with great customer service. In addition this is the only POD app that features calendars which is great!

Mamatabushi
Germany
16 minutes using the app
Gooten replied January 25, 2021

Hey there and thanks or the review! We are thrilled to hear that you enjoy our customer service. We value their work so much and are happy to hear that is seen. Thank you for ...

March 28, 2018

to difficult to use compared to other POD apps. I think they spent to much time on design and not enough on user friendliness

Nookcart
New Zealand
About 3 hours using the app
February 2, 2019

Here's a message I sent to their customer support a few moments ago:

***

I don't have a request. Just want to make a statement that hopefully someone in your company will see.

I have a new Shopify store and am considering which vendor to use for POD. I've connected Printful, Printify, and Teespring so far; am considering Custom Cat. I've gone back and forth about which vendor to use but then ran ...

Jurassic Robot
United States
About 2 hours using the app
May 2, 2020

I highly recommend Gooten's customer service - received prompt response to design questions with direct information! The app interface is clean and simple to use. It also allows for easy design customization.

WOOSAH &
United States
4 minutes using the app
April 13, 2022

Love what they have to offer and it's easy to connect to my shopify store and easy to use.
They have a nice variety of items to customize

Gothdollbymika
United States
2 minutes using the app
July 25, 2022

Gooten customer service is wonderful. They are very quick to reply to emails and sends through detailed images along with their answers. The platform itself is very easy to use and exactly what I was looking for. I am very excited to recieve my first tea towel sample to begin selling these all the time on demand!

JesMarried
United States
2 minutes using the app
Gooten replied October 5, 2022

Thank you so much for leaving us a review! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look ...

February 24, 2022

Great POD partner, way more helpful and hands on than others in the space. I have it integrated into two separate stores. Amazing variety of products above and beyond other providers. Overall the Shopify integration works perfectly, as well.

Stickerfule
Canada
2 minutes using the app
July 30, 2017

A Nightmare to use.
Let's say I want to create a baby onesie with my own print. I want to offer it in multiple sizes and colors. Any other POD app I have used, lets you see the colors available in a way that quickly allows you to decide whether your print works on a certain color. A few check boxes to choose what you want after uploading your design and you're done.
With Gooten, you get a text ...

Cool Cat Designs
United States
19 minutes using the app
April 10, 2017

The products looked promising. But I gave up trying to use it, because it is just too slow, and too difficult to use.

Too many details needed to be handled manually - using a terrible interface.

Would have appreciated it if it was presented in a step-by-step manner. Like

0. Upload a design.
1. Choose a Tee
2. Choose all sizes you want
3. Choose all colors you want
4. Choose underbase
5. Mock up ...

Cheekymonkeytees
Singapore
14 minutes using the app
April 9, 2023

Of all the POD companies I have worked with and received samples from, Gooten is the most difficult to work with. The specs required are difficult to work with (making repeating patterns wasn't possible), making uploading images for a sample very trying. Then, once I finally got the files approved for printing, there was an issue with billing - which I was not notified about whatsoever. ...

worthyofAgape
United States
14 minutes using the app
Gooten replied May 19, 2023

Hi WorthyofAgape, we're sorry to hear about your experience. Our goal is to provide the highest quality products and services. Please feel free to reach out to our customer ...