Reviews (515)

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify, offering a broad range of high-quality products like throw pillows, mugs, and apparel. They highlight the user-friendly platform, fast shipping, and excellent print quality. Additionally, responsive customer service and valuable educational resources are noted for enhancing business growth and expanding product offerings efficiently.

December 16, 2016

As a new seller, Gooten has offered terrific support to me, even emailing information after hours. Respectful and helpful whenever I've had a question.

Beautiful Winona
United States
About 7 hours using the app
November 5, 2018

Installed this app as they have a nice selection of items - placed a test order and the items took forever to ship. Actually am still waiting on most of them.

Only Assholes
United States
5 days using the app
March 17, 2019

Gooten was the first POD that I've signed up with. I did a sample order to see how long it will take to process the order, to get the order, and the quality of the product and I must say that I wasn't the happiest with it.

Process time was a little long, receiving it was long, and finally when the order did come in the mail the product sucked! The image on the shirt was not centered correctly and it was crooked! Not to mention the packaging was a a little boring. I personally will never use Gooten again, but if you don't mind the quality of your product being poor, then go for it!

Rena's Coffee Shop & Gifts
United States
6 days using the app
July 29, 2021

Gooten is super easy to use and has an awesome range of products that I wasn't able to find elsewhere. My customers love the variety and the ordering process has been super easy. Love option to customize branding on packaging!

Andrea Kruszka Photography
United States
About 4 hours using the app
Gooten replied August 4, 2021

Thank you for the review, Andrea! We are thrilled to know that we're helping your business grow! We appreciate having you as a partner! Thank you for scaling with Gooten!

July 15, 2020

All of my products and days of work setting up my shop's inventory were DELETED by this app days after installing it! The installation itself took multiple attempts to install and never worked again. I have contacted Shopify support letting Gooten know how buggy their app is. Not worth the trouble.

The Cattiest Cat Shop
United States
1 day using the app
Gooten replied August 20, 2020

Hi there, we are sorry to hear about your experience. Please contact our customer support team so that we can further assist you on this issue. We would love to make this right with you. Thank you!

October 30, 2020

Very satisfied with the product selection, would like more options as well. Information was very understanding

Nicole Clothing
United States
About 20 hours using the app
Gooten replied November 12, 2020

Hey there, Nicole! Thank you for your review, we value the feedback of our partners! We carefully select the products in our catalog and do our very best to have a well rounded presentation of items available. Thank you for being a Gooten partner!

May 29, 2021

The app is simple to use. I love the interface. When I had questions about shipping and product cost, I was easily able to find that with a quick search.

mondaybythewater
Canada
About 17 hours using the app
Gooten replied June 10, 2021

Thank you so much for leaving us a review! We love to see that you are enjoying working with us. We look forward to working with you more!

November 2, 2021

Installation and interface is easy to use. Great product selection and customer support. Very happy so far.

Dancespiration Designs
Austria
27 minutes using the app
Gooten replied November 5, 2021

Hi there! Thank you so much for leaving us a review! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more. Thank you for scaling with Gooten!

October 1, 2017

When I created a product, It disappeared upon saving. I could only find again after trying to create the product again. Nothing but grief trying to get this app to work. Saving one section on a page meant losing another section on that page. Great selection of products, lots of potential. It just wouldn't work for me, and it wouldn't load pages consistently. (was working with phone cases)

Kill Devil Graphics
United States
About 5 hours using the app
January 22, 2021

Easy to use app with great customer service. In addition this is the only POD app that features calendars which is great!

Mamatabushi
Germany
16 minutes using the app
Gooten replied January 25, 2021

Hey there and thanks or the review! We are thrilled to hear that you enjoy our customer service. We value their work so much and are happy to hear that is seen. Thank you for being a Gooten partner.