Reviews (91)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 4, 2025

We have been using this app for a few years now. Tonight I recieved some excellent customer service. Initially it was chat but wee stepped into a zoom meeting and agent spent some time with me helping me not only tweak my settings but also showing me some new features.

Thank you very much for you support . i highly recomened this app

myabdlsupplies
Australia
Over 6 years using the app
November 27, 2024

This was one of the only points apps available when we first opened. It was increasingly expensive. $2500 a year in order to be able to accommodate our customers with very little features.
- does not work with POS
- does not process returns
- does not allow customers to change their contact info (have to email app)
- hard to navigate the system and find settings.
- auto sent customer email to ...

Modern K9
Canada
About 4 years using the app
Maverick Mav Pty Limited replied November 30, 2024

Dear customer,
Akash here - founder of apps mav- the developers of Gratisfaction app.
I am disappointed to see your review after having been in personal contact with you. ...

January 7, 2025

What an amazing app. So this app gives you all the features of the Social Boost giveaway app, which is already one of the best giveaway apps, but also gives you a full Loyalty Rewards host suite. Yes, that is correct. I was amazed at the features of the program. This app saved me lots of $$$ per month as I ended my monthly subscription with another Loyalty app.
Praveen is great at onboarding and ...

Box Total Style
United States
10 minutes using the app
May 6, 2024

Used the giveaway feature. The support team is awesome, I emailed about an issue I was having and they helped me fix it quickly and then gave me extra helpful tips as well! Thank you so much! Giveaway has really helped me grow all of my social media channels all at once which is critical for a small business. Was very easy to set up and connect my mailing service mailchimp through an api and add ...

Golden Tallow
United States
3 months using the app
May 30, 2024

Our company previously used this plugin/app on woocommerce and continued using it when switching to the Shopify platform. Customer support is great and has been able to make the change happen quickly and with minimal problems. They helped us fix and edit settings, along with provided tips and provided information on other opportunities the app has that we do not currently use. Recommend this app.

Smilyn Wellness
United States
21 days using the app
March 27, 2023

I love this app! ive been using it since I opened my website in 2020! and I love it..I would recommend this to other business and also my customers love it as well. and they have excellent customer service...very helpful.

DesignsbyShakeya
United States
Over 4 years using the app
December 19, 2022

Super application! Nombreuses fonctionnalités géniales! Service client réactif et disponible! Merci beaucoup!

Les Flammes de la Lumière
France
About 1 year using the app
March 27, 2019

This app is so great. It is very easy to set up. and works so well with Shopify. I can't wait to see what the future brings for this company

The Better Skin Co.
United States
Almost 6 years using the app
November 22, 2017

I love this app. I initially used it because it has the Etsy integration but the customer service has been phenomenal. I get quick responses every time. I love that this app is pretty in-depth and not too complicated for my customers.

Board Batten Design Co
United States
Almost 5 years using the app
Edited April 16, 2020

super simple and easy to set up the rewards campaigns and fast response support team. Definitely recommend.

Little Sweethearts Co.
United States
Over 4 years using the app