Reviews (88)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 30, 2024

Our company previously used this plugin/app on woocommerce and continued using it when switching to the Shopify platform. Customer support is great and has been able to make the change happen quickly and with minimal problems. They helped us fix and edit settings, along with provided tips and provided information on other opportunities the app has that we do not currently use. Recommend this app.

Smilyn Wellness
United States
21 days using the app
May 6, 2024

Used the giveaway feature. The support team is awesome, I emailed about an issue I was having and they helped me fix it quickly and then gave me extra helpful tips as well! Thank you so much! Giveaway has really helped me grow all of my social media channels all at once which is critical for a small business. Was very easy to set up and connect my mailing service mailchimp through an api and add to my mailing list.

Golden Tallow
United States
3 months using the app
February 7, 2024

Their support is stellar, They will go above and beyond to make sure you set and ready to go.
The pricing model is one that I love the most, freemium where all the options are open and we as merchants and the app startup grow together. That should be the case for all apps that aim to serve a need and are here for the long run.

Olmpus®
United States
6 days using the app
February 12, 2024

Great functionality and the support is top notch. I had a few issues and was able to chat right away and get them resolved.

Rooster Dirt Farm
United States
3 days using the app
May 30, 2022

The support for this app is amazing. It's easy to use, but I had a few questions and they were answered instantly and effectively! Praveen even recommended ways for me to get more out of the app than I had discovered on my own. I Would highly recommend!

essential ink
Canada
Almost 3 years using the app
March 27, 2023

I love this app! ive been using it since I opened my website in 2020! and I love it..I would recommend this to other business and also my customers love it as well. and they have excellent customer service...very helpful.

DesignsbyShakeya
United States
Over 2 years using the app
August 2, 2022

I've been a long time customer of gratification since my old WordPress site, nothing is too much trouble for them and they helped me with lots of things that I was unable to do because I'm not very confident with techy stuff. They are very speedy with customer support, I'm a very happy customer it was a no brainer I carried on using them with my new shopify store

Dayas Essences
United Kingdom
Almost 2 years using the app
May 3, 2022

This is a highly versatile app that I leverage for many unique programs on my website. I have been using the app for well over a year and on the rare occasions that I need tech support, they are super fast, efficient, and extremely pleasant to work with. I highly recommend! Special shout-out to Praveen for always being quick to respond and walk me through any issue I have!

Excavating Adventures
United States
Over 1 year using the app
Edited October 17, 2022

After having tried several apps, Gratisfaction is the one that works best for my needs. It offers more and better options than other higher priced apps. Customer support is also the best. I'm so glad I found them

ALTVALORA DE MEXICO
Mexico
Over 1 year using the app
December 19, 2022

Super application! Nombreuses fonctionnalités géniales! Service client réactif et disponible! Merci beaucoup!

Les Flammes de la Lumière
France
About 1 year using the app