Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

Edited December 11, 2018

This great app provides very important features that can be found in one place. The app works perfect and easy to install and edit language also. The customer service is excellent with quick response on chat as well as by email with fast solutions! Highly recommended and we will keep on using the app on a constant basis!

Starbuna
Finland
8 months using the app
November 8, 2019

Hands down THE best app for shopify. And the best on point customer service I’ve ever experienced. Very quick, friendly and knowledgeable. Very grateful guys. All shops need these apps I promise you! 10/10

Invictus Vape
United Kingdom
8 months using the app
March 25, 2019

I am currently using all applications and found them really useful and interesting.
There are so many options to discover and to use.

The customer service is the best!!! They are always ready to help and understanding.

TIDIAS
Senegal
8 months using the app
February 18, 2022

5/5 customer support, always respond immediately to all my questions and help to fix things when needed. Thank you Alex

Smartmarket.ma
Morocco
8 months using the app
Growave replied February 18, 2022

Thank you so much for this 5-star review, Smartmarket.ma🌞

We really appreciate you being a customer and helping to share the word about us. Seeing your positive experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us😇

We’re here for you anytime. Best wishes,
Growave Team🤞

January 15, 2021

easily the best customer service of any app i’ve used yet. issues resolved quickly and even though i have the feee version they helped me integrate this into my theme and customize so it all fits. 10/10. once my business grows i’ll look to get the paid plan and integrate my other applications

bourdon studios
United States
8 months using the app
Growave replied January 18, 2021

Greetings of the day team at bourdon studios, 🥳

We sincerely appreciate your time for leaving your feedback. It is an honor to receive so many compliments from you. Thank you a lot for playing a pivotal role in our growth. Your patronage and satisfaction are what drives us to keep doing what we do. We’ll make sure we continue to put your needs first as our company expands and improves.💕

Never tired of saying that we are here for you if you require any assistance. 😍

March 20, 2023

Sehr guter Kundensupport! Antwortet sehr schnell! Die Funktionen der App kann ich nur empfehlen. Ich bin sehr zufrieden. Preis Leistung super!

Watch Bandery
Germany
8 months using the app
Growave replied March 21, 2023

Dear Watch Bandery Team!

Thank you so much for your review 😊.

We are always happy to assist you to build your business. It really thrills us to know that we could help you to achieve your goals.

Please, do not hesitate to reach us anytime ✨.

January 8, 2015

I've used the app for a few months now. It integrates beautifully with our site and is easy to configure. The team at Socialshop wave is amazing. They are helpful, knowledgeable and very eager to help if you ever encounter a problem. I highly recommend them.

Special thanks goes out to Anton! Good luck you lot :)

Docent.co
United States
8 months using the app
Edited July 12, 2022

I would like to wish the team further growth and success. I would be very happy if they provided advanced customization services for the app. This would greatly facilitate the integration of the app in big projects. The best support, always quickly respond and help with resolving issues. Highly recommend

JACOB LEE
United Kingdom
8 months using the app
Growave replied December 28, 2021

Aww, thanks a lot for your amazing review on us, dear JACOB LEE team 😊,

Your kind words are a powerful engine that moves us forward and we are always ready to go the extra mile to provide you with fast and quality service. As for your query, please be informed that our development team is reviewing it. We'll keep you posted on the updates. Looking forward to our fruitful cooperation!

Cheers, and take care of yourself 🙋‍♂️.
Wishing you a Happy New Year 🎄💗!

September 16, 2019

I have used this app in my store for 6 months. the support team has been wonderful in helping to set it up to be cohesive with my site. very quick on responding to requests.

it has great all-in-one features.

Traders Creed
United States
8 months using the app
August 18, 2017

Hands down the best support I've received online. Not just compared to other Shopify app developers, compared to all the companies I've done business with online. They respond to the specific question asked rather than shooting out some canned response that doesn't really answer your question.

The app itself does so many things. I never would have gotten them all integrated into my site without the help of SocialShopWave's support team.

Venue Interiors
United States
8 months using the app