Reviews (2,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.
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this is a very nice app ..........................................................strongly recommended !!
It is one of the best experiences we have online. The socialshop wave team is very nice and fast. They could easily solve our problems in a very short time. The app itself is powerful plus an helpful team - we have got a lot more than what we expected. Superb experience!
I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues.
Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience.
Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!
Dear team at EcoKidsLand,
Thank you for taking the time to update your review, our team highly appreciates it! 😇
Please be assured that we took into account your feedback and made a huge effort to improve the skills of our Support team. Thank you for helping us to be better ✨.
We truly believe that you won't face any issues you mentioned in your review since our team sincerely regrets about them and already eliminated them.
Please feel free to reach out if any time. The support team is 24/7 is here to assist you. 🙌🏻
Fantastic app, great price and above all, unmatched customer support. Janat was very helpful! Thank you!
Dear Cazza Petite & Zacks team,
Thank you for your kind words and for supporting our product. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 💖
Janat,
Growave Support team.
Growave is an exceptional app that efficiently fulfills its purpose, eliminating the need for three separate apps. The support team is notably proficient, with Aidana standing out due to her swift responses, clarity, and precision.
Dear team of Prime HODL,
We’re so grateful that you took the time to share your feedback with us 🥰. It’s our pleasure to serve customers like you ✨. You motivate us to be better!
Please let us know whenever you need our help 🙌🏻!
Very good app, no problems by far and surely would recommend to others. Very Important - Customer service on a level we would expect to be... Pleasure to deal with Tina today www.PierreFrancis.co.uk
We would like to express our earnest gratitude to you for leaving such a lovely review team at Pierre Francis🙏🏻❤️,
You made our day bright and full of sense with your kind words and appreciation. Thank you so much for your recommendation and support. Btw, Tina is over the moon that you mentioned her name😍.
May you provide us with enough opportunities to serve you more and more🥳.
you are attracted by the fact that you can have a great experience with all these features in an integrated package. Also, the service quality of the support is very good. It is fast, accurate, and responsible. Assuming, this is the best solution!
By far, this is one of the best apps I've added to my store. I love all the social features; how it shows what shoppers are doing. Makes my store look super busy. Plus, other incentives like getting customers to share your store with friends, reviews, and so much more. It really is everything in one! It's a must have!
Customer support is very good! I'd try only Wishlist and I like it! In the next days I will try other app. Thank you
This app has opened the door to a lot of new possibilities for my business. We have a rapidly growing membership base and also able to collect reviews by giving the members a good incentive. The support team is also always super supportive and very fast to respond!
Dear team at DAMDAM,
Thank you for your detailed review of your experience with Growave✨. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.
Thanks again and have an amazing day❤️!