Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

April 18, 2022

Smooth communication and great support ! An all-in-one app for useful features for an e-shop. I personally recommend. Looking forward for the further Growave development.

Your J Beauty
Japan
8 months using the app
Growave replied April 19, 2022

Hey Your J-beauty team,

Thank you very much for your kind words 😍.

We truly appreciate you as our customer, thank you for using our app and leaving such a positive review ✨.
We take every feedback into account because our customers are the number one priority to all of our staff 🙌.
We are glad to be helpful to you and we are always happy to help you 😊.

Once again we are grateful for clients like you and hope you stick with us for years to come 🤗!

January 10, 2023

We've had Growave running for a while now but only just got around to really deepdiving into it and marketing to our customers. I had to prove all the functionality before I sent emails and got myself into a pickle.
So after playing with it I had a few questions on how it ran properly and the support person was very patient with my investigation and we were able to answer all the questions I had.
There's definitely some functionality which would make the platform better but you need to understand what each version you're paying for offers.
So far so good!

Tonight We Dine
United States
8 months using the app
Growave replied January 10, 2023

Hi, Tonight We Dine team,

Thank you a lot for the high rate of our team as well as our app, it is highly appreciated by us!🙏
We do our best to make the experience with Growave easy, and our customer support and developers team are always ready to support you with any requests that might arise.
We hope for a long and productive collaboration. 💖

Happy Growaving!⭐

October 4, 2019

Excellent customer service! The Growave Team gives 100% even if I'm currently just on a free plan. They basically made everything work for me. Couldn't have done it without them.

Mama Finds Bliss
Philippines
8 months using the app
January 8, 2019

This app was exactly what I needed for my online store to have a community-like experience. I can't say this enough, but the customer service on top of that is absolutely outstanding! I would highly recommend this app.

Jungl
Canada
8 months using the app
July 22, 2020

So far so good - awesome quick, flexible and thorough support! Ready to try out some of the other offerings (started with Wishlist).

Rebecca Overmann
United States
8 months using the app
Growave replied July 23, 2020

Thank you for making our day so special with such a wonderful review! Yay! We are excited to see our Wishlist on your store! :)

After reviewing your store, we believe that the next thing you should pay attention to is our Reviews which is a key component of strengthening stores' social proof. Moreover, it actually increases sales, builds your credibility, Improves SEO, drives traffic to a website, and can help you spread your brand.
If you're moving from another platform and already have any existing reviews, we'll take care of their transfer into Growave for you.

On top of it, we will definitely take into account the minimalist style of your store and make sure that our widgets are clean, austerity, and concise when integrating them. ;)

Ping us if you are interested, we are just a message away!

Edited September 9, 2020

does this app work with the empire theme on shopify? I used it for the debut theme and it worked well, but now that i've changed the theme i dont see it anymore. Customer service is good, someone reached out to me immediately to assist me with this!

Green Club
United States
8 months using the app
Growave replied September 9, 2020

Thanks for your feedback!

Growave works with any theme on Shopify. It lets you change colors, backgrounds to fit your branding color and design.

In case of switching themes, our files need to be re-integrated into the current theme.

We always reach out to inform customers about it and once we have merchant's confirmation we will re-integrate our files in no time :)

February 10, 2017

These dudes are awesome! Cant beat the support. App is a bit tricky to set up, but only bc its capable of so much and has so many options. I highly recommend!

Trendytrinket
United States
8 months using the app
December 3, 2021

We have used the Growave app for several months now and are using most of its functionality. It takes a little bit to configure, but once it is set up, Growave is an excellent customer retention tool. We are very happy with it, and the customer support (thank you, Tina!) is outstanding.

Keyport
United States
8 months using the app
Growave replied December 6, 2021

Hello Keyport team,

Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!

April 25, 2017

Great service! I don't know anything about coding and they've made adding features such a breeze. Always responsive to requests.

The Modern Minx Nyc
United States
8 months using the app
January 14, 2021

The app is great, but even better is the customer support.
I have often updated the theme of my website, and immediately they reinstated the apps and took care of my particular request.
I really love the app and them, and I wouldn't change them for anything. I especially thank Tattu, very sweet and always available for all my requests.

Sholovers
Italy
8 months using the app
Growave replied January 18, 2021

Good day team at Sholovers,

You have our utmost gratitude and appreciation for your precious time for leaving such a wonderful review. 🙏🏻

Thank you for the opportunity to grow our capabilities by working together, we loved and enjoyed assisting you. We take pride in giving priority to our customers and looking after your needs. Quality and customer service are our daily basis goal. And we are in seventh heaven that we have succeeded to deliver it to you.

Please be always sure that we are here for you if you require any assistance. Thank you and enjoy a sweet day! 💖