Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

January 16, 2018

It is the only social log-in app that achieve the design philosophy of "don't make me think", Its easy the use and very intuitive to the users.

E.g. the simple animation of adding a product to the wish list saved thousands of words explaining how useful the wish list can be, and how easily it can be used.

The social log-in is miles ahead of competitions, with auto pop-up settings, auto fill the forms once the user logs in, another achievement in usability design.

The only thing that we couldn't tell is the loading speed under heavy load, since we are still in the setting up phase.

If there is a wish for improvements, we would love a bit more control of the look and feel of the apps, so it can blend in even better with whichever theme we choose to use, however, the developer has already done a very decent job to start with.

One more thing worth mentioning is the support is amazing, 3 times, 3 different requests, quick turn around time, easy to communicate, no sweat.

We only use two above mention functions out of the set of 8 the set provides, we don't use the rest of the apps for now because it doesn't fit with our current business objective, the only thing we can say is, during tests, they all worked well as stated.

For what we are using, we give 5 stars, and we think its worth our money.

Cellbikes
Australia
6 months using the app
October 6, 2023

What a great app! Works well, and the support from Anna and Ayana is awesome.

Candlelore
Canada
6 months using the app
Growave replied October 8, 2023

Hey, team at Candlelore!

Thank you for your fantastic feedback! We're thrilled to hear that you find our app great and working well for you. We're equally pleased that you've had an awesome experience with our support team members, Anna and Ayana.😍

Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service and support.
If you have any questions or need further assistance, please feel free to reach out. We're here to help! 💓🙏

Begaiym, Reputation Manager!

November 8, 2023

Highly Recommend! We have successfully implemented Growave Reviews & Wishlist Functionality. The implementation was simple with all necessary functionality for an ecommerce site. And works seamlessly, with reviews, Q&A and Wishlist all utilized by our customers within days. After reaching out to the Growave Support Team for a solution to implement reviews on collection pages, both the Growave Support and Development Team implemented the solution in less than 24 hours! They kept us informed at each stage, and even shared the details of how this was implemented for our internal team. We are looking forward to implementing the Loyalty & Referral Program next! Great App, Wonderful Customer Support!

Crua Outdoors
United States
6 months using the app
Growave replied November 9, 2023

Hey, Crua Outdoors team,

Thank you for a wonderful 5-star review! 🤩 We're delighted that you found our Reviews & Wishlist functionality easy to implement and that your customers are already benefiting from it. We're excited to assist you with the Loyalty & Referral Program implementation

We greatly value your positive feedback regarding our Support and Development Teams. Your satisfaction is our utmost priority, and we're happy that you found their assistance valuable. If you require further help or have additional feedback, please feel free to reach out. 💞

Thanks for choosing Growave!

Best regards,
Begaiym, Reputation Manager

July 23, 2021

The Growave app is among the best on Shopify. With its many great features, the app is simple to use and quick to get up and running. Support and customer service are outstanding. Every request I made was handled within 24 hours. I was even able to request custom modifications so that my store's theme would seamlessly integrate with theirs. Thank you to Alex and their amazing team. I highly recommend Growave.

Paws & Wag
Canada
6 months using the app
Growave replied July 26, 2021

My greetings incredible team at Paws & Wag 🐾,

Wow! It's so nice and cute of you to share such wonderful words about us 😚.

Thank you very much for your honesty and for making our start of the week awesome. We all are super happy to see you satisfied with us and hope our relationship will become a strong and unbreakable bond, we will do our best to make it happen.

We do focus on our product and work on enriching it with the best solutions on market and our team members are just in love with their work. Seeing Alex so happy from your words is just priceless 🤩.

Cheers!

June 1, 2022

Servizio clienti ottimo, avevo bisogno di inserire dei widget nel mio tema e dopo aver fatto richiesta la sera, entro il pomeriggio successivo era già tutto modificato nel mio sito, Assistenza top

COMEFARE.SHOP
Italy
6 months using the app
Growave replied June 1, 2022

Dear COMEFARE.SHOP💕!

Thank you so much for your warm words 🥰. Proving the best experience with the app and support is our main priority.

Thank you for having time and sharing your positive feedback with us ✨!

Happy Growaving ❤!

November 19, 2015

Great APP and EXCELLENT customer service and support. I received a prompt response every time I emailed support. When I had questions integrating the code on my own, their support team installed everything for me and made sure it was working smoothly. Easy to work with and top notch!

Join The Crowd
United States
6 months using the app
May 25, 2020

Tattu is super helpful! Really can't express how helpful she is with all the support. The app itself is really great. I prefer this aesthetic much better than all the other review apps. Not hating on the others but Growave just looks much more professional. Cheers guys

Mooov
Australia
6 months using the app
November 7, 2014

Great app, Combines a bunch of features together instead of buying them separately from different apps. great customer service.

First of a Kind
United States
6 months using the app
June 3, 2019

I use the app for reviews and Wishlist mostly but its all good, and they have the best customer service experience of any app I have tried on the shopify app store.

Timber and Iron Woodworks LLC
United States
6 months using the app
January 7, 2022

I'd join for the customer service alone! Very helpful & communicative. The app itself awesome for a good price.

Spul
Belgium
6 months using the app
Growave replied January 11, 2022

Hi there, Spul Team 🤩.

Thanks a lot for sharing your love with our Team. It's such a pleasure to hear that our service meets our dear merchants' expectations. We are always working on Growave's services daily and we are super happy to know, that we are being helpful to you 💙.

We strongly believe in fruitful cooperation for many years and from our side, we will do all possible for that🤗!