Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited October 29, 2018

All in one solution. so far loving it! loving the customer support service. I highly recommend this app.

Bvloom
Canada
6 months using the app
January 11, 2022

I was very new to rewards, not only as a seller but also as a customer. Ive found the whole thing to be fantastic. The support is very good and I’ve had no end of questions answered- no matter how simple. Definitely recommend.

SSTUTTER
United Kingdom
6 months using the app
Growave replied January 12, 2022

Dear team atSSTUTTER,

Your kind words encourage us to continue doing our best to make sure every customers' experience is a memorable one. We sincerely thank you for taking the time to share your thoughts with us 🥰.

Thank you for choosing Growave✨!

January 20, 2022

We use all the functionnalities that Growave has to offer: rewards, reviews, wishlist, instagram and social login. Everything runs smoothly and adds tremendous value to our business. Special koodos for customer service: growave team is always there to help, they reply quickly and always provide solutions. Here are two add-ons that would be great to see one day: 1. that once a customer exchanges points for a discount, it applies automatically to the cart (some of our customers are confused). 2. that we have access to more information about our wishlist and can extract all the data ourselves (right now growave team does extraction on request though, so, information is available). Thank you guys, great app and great servce!

Karusel
Canada
6 months using the app
Growave replied January 21, 2022

Dear Team at Karusel🌞

Thank you so much for leaving us such an amazing and detailed review, we appreciate that you took the time for doing it🥰

We are delighted to hear about your 5-star experience with our app and you are enjoying your journey with us. And we`re happy to hear that our team provided you with excellent service. It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Growave🤗

And I would like to inform you that all teams here are doing their best on improving our app, adding new features/options, but it takes time. Also, some options can't be added due to unfeasibility, and some just need time to develop from scratch. Thank you for your feedback and the ideas, it`s much appreciated💖

Sincerely,
Team of Growave.

November 10, 2022

Very good app, effective and cheap to start with all in one app. Customer support is very helpful and reactive?

My CBD Vibes
France
6 months using the app
Growave replied November 10, 2022

Hi, the team at My CBD Vibes✨,

Your kind words about our app and customer service are really appreciated❤️. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us🌺!

October 10, 2018

support team is awesome, they are really helpful and the app also works pretty good... is a good app and good team !

Bonoboss Handcrafted Accessories
Chile
6 months using the app
Edited October 25, 2019

The customer service this app provides is top notch! I've worked with other apps like this is the past and this one is by far the best, plus everything works smoothly and looks great with my website theme. If you are on the fence about adding this app, i'll tell you right now...just do it. You'll thank yourself later.

Luxe Boutique
United States
6 months using the app
June 3, 2019

I was skeptical when I first installed the application but oh boy was I wrong!
Amazing service, the effort put into all the work that was done..AMAZING!
Definitely, recommend!

YEOSHIN
South Korea
6 months using the app
June 18, 2021

These guys are doing awesome job. They really care about you and want you to succeed! I chose them because they fullfilled all my customization needs (I do business in Finland). Other vendors didn't do it or told us to pay higher price. Their price model is friendly for starting a business as it grows with you! Recommend this company and Tina & Alex for everyone who seeks to find trusted company which cares about your business.

Minivalmennukset
Finland
6 months using the app
Growave replied June 22, 2021

Hello Minivalmennukset team 🤸‍♀️,

We are in seventh heaven reading your feedback. Thank you so much for lifting our spirits and inspiring us to new achievements🥰.

Tina and Alex are jumping of happiness hearing that they could impress you with service🤗. We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts.

Our recent changes in pricing have made it even more affordable for merchants to grow their businesses and make growth even easier and better.

The whole Growave team expresses gratitude to you for choosing us. Happy Growaving and have a wonderful day🎈!

July 2, 2021

Clear answer with patience. I am so happy to use this app as I asked many about how to setup the Tiers and giving them different discount.

bioairem
Hong Kong SAR
6 months using the app
Growave replied July 2, 2021

Good day team at bioairem,

Thank you very much for leaving such a good recommendation on us 😊.

We are glad to be helpful to you, and you can always contact us regarding any of your queries, not only regarding the Rewards program. The whole team is working hard to deliver the best possible service, and it is true pleasure when we see results and appreciation from you ✨.

Have a good one and keep safe 🌹.

December 24, 2018

I am currently using the FREE plan and it is exactly what I am looking for. User friendly and tech support is within hours - in fact they are proactive EVEN on holidays (which i totally did not expect) I might upgrade to the premium version but since I am a start up, I have time to experiment and see where this trend goes. LOVE IT!! keep it up!

Elaines Musings
United States
6 months using the app