Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

October 17, 2018

Superb!

Kalys is extremely helpful and quick with installation.

The app is top notch!

I’m excited

Thank you

Cool Approved
United States
6 months using the app
May 13, 2022

Growave and their support team, especially Tina, have been instrumental in helping us launch our rewards program, reviews, and wishlist. They helped with the integration into our new theme in ways no other developer has even come close! They were quick and super supportive despite their super busy schedule! In addition, this app works WONDERS!! It's *almost* flawless in the way in integrates with so many other apps + multilanguage support which is key for a Canadian company.

A Spice Affair.
Canada
6 months using the app
Growave replied May 16, 2022

Hi A Spice Affair team,

It warms our hearts to hear such amazing feedback 😊! Thank you for taking the time to share your experience with us. We are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for 💜!

Wish your business prosperity ✨

November 9, 2018

Awesome app. Reviews are much nicer now. The multi language support is great. Moreover, I had one feature request and they did it in hours! Super impressed with the team.

Japan Vapor
United States
6 months using the app
December 2, 2022

We were looking for an app that could seamlessly integrate our app builder Vajro, and we ended up with Growave. It saved us the trouble of worrying about synchronicity among different features we'd like to have and the extra time needed to figure out how to make different apps work together. On top of that, the support team was very helpful. Masha and the team helped implement 10+ edit requests within a few hours, which is valuable for our team without any developers. I would recommend this app for its functions. They deliver their promises! Keep up the awesome work, team Growave. ;)

SkinDaily.com
Malaysia
6 months using the app
Growave replied December 2, 2022

Hey SkinDaily.com team and Caleb,

It was very kind of you to take the time to give us your feedback, and we are very grateful to all Shopify users for doing so.

Masha passes her thanks as well 🥰.
Having our customer support managers make you feel welcome is very important to Growave!

Whenever you need our assistance, please do not hesitate to contact us! It is a pleasure for us to serve you✨.

April 12, 2022

I'm not super tech-savvy, so being able to reach out to support for assistance has been very helpful. I like having all of these features within one app to retain loyal customers.

Broker Leather
United States
6 months using the app
Growave replied April 12, 2022

Howdy😇!

Our whole team appreciates you for granting us with your cosmically cool review team at Broker Leather. We are gratified for the happiness of assisting you❤️.

More importantly, we are extremely grateful to you for choosing Growave. May you provide us with enough opportunities to serve you once again🎊.

January 12, 2023

Very good app with excellent customer service. Highly recommended and I'm sure it will be of great help to our store. Thanks!

KUORI
Spain
6 months using the app
Growave replied January 13, 2023

Hi KUORI team,

Thank you so much for your kind words! We are so happy to hear that you are satisfied with our app. We will continue to try to do everything for our customers 💖.

Happy Growaving 😊

April 22, 2021

Excellent app and even more excellent service! The app itself is quite easy to set up and use. There are plenty of customisation options to choose from when it comes to visuals and loyalty/rewards. All the necessary features that one would expect from such an app are there. The app's customer support is nothing short of outstanding. The team is knowledgeable, efficient and polite. They quickly responded to all of our emails, provided detailed information to our queries and ensured that the installation, testing and implementation of the app was as smooth as possible. Special shout out to Tattu, Tina and Eladr from their team-they went above and beyond to make sure that the app was running properly. Keep up the excellent work!

BanterKing
United Kingdom
6 months using the app
Growave replied April 27, 2021

Well, hello there, BanterKing team!🌝

Wow! Words can’t describe how thankful we are for this amazing review.🌟 It's so touching and inspiring to see people value our work, especially from a thoughtful and caring client like you!

I can't help but appreciate how attentive you are with testing our app and all the details that come along. The fact of how trembling you are with your site is truly admirable. We are so grateful for the opportunity to help you bring your unique vision to life! All the Growave team is touched by your sweet feedback. 💕🤍

Your words motivate us to reach new heights and become better and better. And we're so happy that we're together on this journey. Cheers!🥂

September 20, 2021

Alice, Tina and Alex have been so helpful. The Growave team genuinely cares about your success and understands that our success is their success. They are up against a lot of competition such as smile.io and others. However, with the product offering at their price range, choosing Growave is a no-brainer. I have been using them at glenloates.com for quite some time, and my customers love the features they offer. Thank you, Growave, for making The Glen Loates Store a great place to shop!

The Official Glen Loates Store
Canada
6 months using the app
Growave replied September 21, 2021

Good day team at The Official Glen Loates Store 💗!

Alice, Tina and Alex are jumping of happiness hearing that they could impress you with service🤗. We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts. Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. 😊

It’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well! All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers optimize Growave each time to make it even faster and flexible on any shop, regardless of the traffic and data volume.

Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗💗!

December 9, 2018

Very good app! It helps my store a lot. I ask for support and they help me within a day. High recommend this app.

Your Idol Shop
United States
6 months using the app
August 3, 2020

Good app and very helpful team.

They were always answering my emails in a short time, and helping as much as they could for FREE. Which is the rarest thing to find nowadays. I didn't have to be a paid member to get a good treatment.

I used the app for the reviews and wishlist of my website.

I wish they can add a simplified "view product" button too in the future.

Thank you for all the free features and assistance.

MERMAIDZ SWIMWEAR
United States
6 months using the app
Growave replied August 4, 2020

Thank you sooo much for such an amazing review and good vibes! ✨

One of our main life mottos here at Growave is "treat every merchant as if they were your family" regardless of their plan, platform usage time, and etc. 🌟
Such reviews as yours once again prove all our effort and hard work we put day by day to make Growave better as well as customer support fast and effective. We can't express in words how happy we are to read all these kind words!

As for the "view product" button, we've already taken into account your wish and will do our best to implement it asap. 🙂

And you are welcome! It's always a pleasure to assist you!