Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

May 30, 2023

Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.

Shaving Time
United Kingdom
3 months using the app
Growave replied May 30, 2023

Hey, the team at Shaving Time! 💜

Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌

Please let us know what we can do for you.

Aidana,
Growave Support team.

November 28, 2022

I used this app to help me add a wishlist to my store, but I could not have been more pleased with all the features available even for my basic plan. I am able to do a rewards system with my customers and they're able to earn points to get rewards; which essentially helps them spend more. I was even having a problem changing something and the customer support I received was great! I got help from both Nurila and Aiperi and they were so helpful and pleasant! Great app.

Carrington Beauty
United States
3 months using the app
Growave replied November 29, 2022

Hi the team at Carrington Beauty, 💕

Thank you for the detailed review of your experience with our app and the first touch was great with us, we highly appreciate it! It is our privilege to assist and serve our valuable customers. 🤗

Happy Growaving✨!

Edited November 6, 2018

Not used too much yet - but looks great and the support and service is really good - just about to get into it now - I will come back and let you know how it goes!

www.remixd.co.uk
United Kingdom
3 months using the app
August 28, 2017

Awesome app and even better customer service!

Clariluz
Canada
3 months using the app
July 27, 2019

love this app. It helps me a lot and they have the best support team! Definitely, I'd like to pay $50 per month for their service.

SugarAndVapor
Hong Kong SAR
3 months using the app
March 24, 2023

Once again, the team at Growave have absolutely NAILED their customer service. A huge shout out to Aidana and Alex for their reactivity and professionalism, 11/10 to you both. The best customer support that exists.

Collect Paris
France
3 months using the app
Growave replied March 27, 2023

Hi team of Collect Paris,

Our team is overjoyed to read your 5-star review 🥰✨! Your feedback is greatly appreciated.
Aidana and Alex pass their best wishes to you 🫂!

Please reach out at any time you need their assistance! The support team is always happy to take care of your queries!

Happy Growaving 🎉!

Edited September 17, 2021

Amazing and super fast customer care. I'm improving this app in a new website to reward my customer for each purchase. In addition, I added the IGC in the homepage, in order to create more engagement with our customers.

Mesauda Nail Pro
Italy
3 months using the app
Growave replied September 20, 2021

Greetings of the day team at Mesauda Nail Pro!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words and we are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth 😍🙏🏻!

Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters 💗!

December 17, 2016

We've been using for the trial period mainly being interested in social login, wish list, comments. The full app has a lot of features and we just tested some of them. All worked beautiful and the support was great. We needed some customisation and advices which we got in a very efficient way.
We are now working to see how the board wishlists are working. So we continue to count on their support.
I highly recommend this app with fast response getting new customers and keeping them in line with the shop news.

Libelula Vesela
Romania
3 months using the app
November 10, 2016

Great application. Eldar is very helpful. Very good customer service. The application has a lot of options and everything is working very well. Thank you!

Malizbijoux
Ireland
3 months using the app
November 21, 2019

Growave app is really amazing as it provide essential features that boost social proof and it have a great customer service should you ever need integration for some of their features. Recommended for all.

NUMBER HOMME
Singapore
3 months using the app