Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

May 17, 2023

It can be challenging to locate a product that not only provides an array of features but also maintains a high-quality, efficient and friendly technical support team. That said, I am delighted to report that this app surpasses expectations in both categories.

ohmyblonde
Spain
14 days using the app
Growave replied May 17, 2023

Dear ohmyblonde Team,

Thank you for taking the time to leave us a 5-star review! 🤩

Our team is glad to hear that you had a positive experience with us and that we were able to meet your expectations. Your kind words inspire us to provide excellent service.

Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime!

Happy Growaving!💙

August 3, 2023

grow wave is great app helping me a lot in setting rewards policies for my store and they have excellent support team which help me a lot in setting this app i would highly recommend this app.

Royal Threads
Canada
17 days using the app
Growave replied August 4, 2023

Dear Royal Threads,

Thank you so much for such kind words! They warmed the heart of our whole team. 🥰

I am very happy that we were able to provide you with our assistance at our best and help your business thrive. We will work even better so that you will never be disappointed with our app. 🙌

We will try harder to have more great customers like you and to be worthy of such amazing feedback. 😇

Thank you for choosing us!

Saule,
Growave Support Team. 🌸

May 2, 2023

The app is good, just started using it, but the customer service is AMAZING!! Always answering and being supportive.

Oro Monaco
United States
19 days using the app
Growave replied May 3, 2023

Hi team of Oro Monaco,

We are so happy to hear that we were able to help you! Please always remember, your support team is always here to provide the best service for you , our valuable merchant🥰❤️!

Please reach out whenever you need assistance without hesitation 🙌🏻!

June 30, 2023

Amazing support by Growave team (Nurila). She resolved our query on the go. Very knowledgeable. So far I am liking this app.

Kashkiya
Australia
4 months using the app
Growave replied June 30, 2023

Hi, the team at Kashkiya! 💜

We’re really grateful and appreciate you taking the time to share your rating with us. 🙌

We’re glad that you enjoyed our service. It's our privilege to assist you guys. 🤗

Happy Growawing! 💥

Nurila,
​Growave Support team.

July 12, 2023

Great app great lots of different features. I had some questions and got free support from the team. The customer service team have been excellent in sorting out issues.Would highly recommend.

BrookGaming
Taiwan
2 days using the app
Growave replied July 13, 2023

Dear BrookGaming,

Thank you so much for your responsiveness! Your opinion about our work is very valuable and influences our productivity, making our work even better. 🤗

We will always try to improve our support so that you keep choosing us. 🙏

Please don't hesitate to reach out, we're always here for you, no matter what. 💜

Saule,
Growave Support team! 🥰

May 2, 2023

Fantastic app to reward loyal customers! Customer support and technical support has been excellent and we could not be happier :)

Rare Candy Collectables
Australia
About 2 months using the app
Growave replied May 2, 2023

Dear team at Rare Candy Collectables,

Hearing how much you love the app has brightened up our day at Growave🥰! Thank you so much for trusting us, and we can’t wait to help you again in the future.💕

May 30, 2023

Very good app, and excellent assistance. Thanks so much, Janat and the whole customer support team!

IPPOPOTAMO
Italy
7 months using the app
Growave replied May 30, 2023

Dear team at IPPOPOTAMO,

Thank you so much for taking the time to provide feedback! I'm so grateful for your 5-star review. You made my day. 🎉
Thanks for sharing your rating with us and the community. 😍
I always strive to provide the best product and support for all our customers. 👏

Looking forward to assisting you again soon! ✨

Janat,
Growave Support team.

May 18, 2023

Amazing product! Backed also by an amazing team, super helpful and with quick replies and fast implementations. There are a lot of components to the app and you'll need to spend some time to make sure that you set it up correctly, but well worth the time and effort

Afrioz Pty Ltd
Australia
1 day using the app
Growave replied May 18, 2023

Hi Dean and Afrioz Pty Ltd Team!

Thank you so much for taking the time to leave us a fantastic 5-star review for our app. We are thrilled to hear that you had such a positive experience, and we truly appreciate your support and feedback. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we have met and exceeded your expectations 🤩.

Should you have any further suggestions or requests, please do not hesitate to reach out to us. We are always eager to improve and provide an even better experience for our users 😊.

June 29, 2023

The support team was very helpful. Solved an issue swiftly. I would definitely consider availing this app again in the near future.

Jacob's Well Chai
Philippines
13 days using the app
Growave replied June 29, 2023

Hey, the team at Jacob's Well Chai!

We do appreciate your 5* rating for our service, and we keep providing the best service for all our valuable merchants. 👌

We will be more than happy to welcome you again in the near future and wish you good luck! 👍✨

Kindly feel free to reach us if you need any assistance, we'd love to help you. 🤗

Nurila,
Growave Support team.

May 11, 2023

This app is great! It does the job of 4 other apps we were using and paying for individually. It is saving us a huge amount over the course of the year. And the support is outstanding! We needed customization and the team at Growave was super helpful, quick, and really awesome to deal with. Very responsive team, we feel fortunate to have found this app! Thank you Growave!

Whimsy Stamps
United States
About 22 hours using the app
Growave replied May 11, 2023

Dear Whimsy Stamps team,

We are very grateful for your wonderful review! 💕
Thank you for your kind words.
Our team is passionate about providing all of our customers with outstanding experiences. We hope to continue to provide the same excellent experience.

Please feel free to contact us if you have any inquiries, our team is always happy to help. 🥰