The service is amazing. They help me setup what I want . Everytime i update my store theme, Tattu will contact me to help you reset the app, that's so great custom service!
We recommend to my friends!
Thank you so much for the lovely review! So happy you found our service helpful. Such kind words encourage us to work even harder!🌟
Indeed, we integrate our products to the requested theme, so in case of a theme change, our platform needs to be re-integrated and we are always here to take care of that for you! 😉
Perfect! Thank you very much for supporting me in this difficult time. Excellent service, really good!
Thanks, Darc for your amazing feedback! It's our pleasure to serve you!😉
It’s not an easy time for everyone, and we understand how important it is to support each other, especially now, so we try our best to continue to provide special care to our dear merchants. 💖
By the way, don’t forget to try our Loyalty&Rewards app, we believe It will take customer loyalty and engagement to the next level! 😊
These guys are awesome! Really supportive team. Very nice app. from installing the app and changes they helped me alot. Awesome work Guys
Thank you for your wonderful feedback! 💖
We are really happy that you are satisfied with our platform and service. It was a great pleasure to change everything to fit your vision perfectly and ensure that Growave becomes one with your store. ✌
Wanted to pause the use of the app by using the backup of my theme. They then proceeded to install the app on the backup of my theme without asking.
Update: they contacted me and resolved the issue. I am giving 3 stars because I still think it's super weird they assume it's okay to add the app code in someone's backup theme without asking
Thank you for sharing your feedback! We value every merchants' feedback and take them very seriously, especially negative ones, since they always point to places that need to be improved. 🙌
First of all, we are very sorry that you had such an experience with us. We beg your pardon for making you go through it...we'd never do it for a purpose...
We totally share your opinion that it’s not okay to integrate apps into themes/theme backup without asking.
However, it's worth noting that we always ask to select the necessary theme while our merchants go through the onboarding process and Growave is integrated into the selected theme accordingly.
So please do not think that we integrated Growave into the wrong theme intentionally without your consent... We believe a terrible misunderstanding has taken a place and we are sorry about that... :'(
We put our merchants' experience and satisfaction as our priority and now we feel ashamed that we were not able to provide you with the service that you deserve...
But we never give up! We will do everything possible and impossible to make things right and bring a smile to your face! 😇
With this in mind, we have already sent you a couple of emails, and we would be very grateful if you could check your Inbox.
Sending good vibes your way and appreciate your understanding!
P.S. thank you for staying with us! 💖
the best service i had on an apps , thank you very much Tattu Kachieva to help me with my mobile menu bug :)
Thanks for an incredible review!
Glad that you are happy with the customer service. We will make sure to pass your praise to Tattu! 😊
I was getting frustrated with one of my app and when I was searching for another one I saw Growave. I started to read the description and saw they were doing Rewards, Referral, Loyalty, Wishlist, Reviews, Pop Up and much more. I was like : Wait what ?
Then I looked at all my apps and added the amount I was paying and then I realized I was saving by paying one app for all my apps. So I decided to give it a try especially with their promotion going on with Covid 19, I mean this is such a good deal and I will make sure to stay so I can keep this price. As soon as I started I had right away a very well organized "onboard process".
It was so well done that it inspired me in so many levels to use same strategy for my own business. It was so easy to install and when I had something I was not sure of or simply wanted to go to bed but wanted to have my app moving forward the team was doing it for me so when I was back on my computer it was done !
I am not sure how long this app has been available on Shopify but it is so well done, so customer oriented and sale oriented!! This is the BEST app I downloaded so far, hands down!
If you read this review, jump on their deal you get a very high level of app for half price!! Don't let this price go away and get something positive out of this creepy COVID 19!
Thank you for such a heartwarming review! Your kind words have left us emotional and proud, and we can’t express how grateful we are! 💖
Growave has been around since 2014, and ever since we consider Shopify tendencies and do our best to continuously improve our platform. Thanks to customers like you we are able to provide the most relevant and useful features to the market. 😊
A lot of love and dedication go into building Growave and happy merchants are the biggest pay-off of our hard work! 🙌
We always strive to organize Growave in the most productive and cost-effective way. All integrations are just a click away, and the features are perfectly combined with any store design.
We are happy to see that you were able to recognize the intended value of Growave by replacing several apps with our all-in-one platform. This means that we are moving in the right direction.😍
We can't wait to finally close the COVID-19 chapter and continue to prosper and grow together. ✨
These guys are awesome! Firstly the integration is so seamless and it looks great and I needed some help to change a feature and they were so quick to help and resolved the issue! Would recommend !!!! :)
Thank you for such amazing feedback! 💖
Glad you enjoyed your experience with Growave. We always try to make integration processes smooth and quick; and most importantly make our products compatible with your store.
And thanks for recommending us! ✨
Alice is such a joy to work with. Not only do I appreciate her customer service with me, but I would love to hire someone with her aptitude to help others and remain kind all the while.
Aaaw, such a cute review! You literally made our hearts melt. Alice is so happy and proud that you mentioned her name. Thank you sooo much!💗
P.S. Don't forget that we are always by your side on your journey to grow and flourish! 🙌
STAC Fine Jewellery
I used this app to add the wishlist and social login feature for the timebeing and the process has been so so smooth! Can't speak to how well the feature is performing because we've just installed it but their customer service has been exceptional. With no coding background we sometimes struggle with integrations but this team could resolve most of our issues except the layout which we had to get an external developer to do for us. Overall extremely pleased with their service :)
Brown Bag Coffee Roasters
The app provides so many useful features in one area. I like that I have a single developer to work with, rather than 5 for the same functions. Also, the support is simply amazing. Any request I had they did. All the apps function and now look like a part of our site, rather than add-ons. Can't say enough about the team behind this app. 5 stars all the way.