Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

March 2, 2021

Thank you for the wonderful service and support you are offering us. The app is absolutely fantastic and has so many functionalities and the company offers excellent support. Any issues they reply within 30 minutes and we never have to wait. Fantastic thank you

London Hair Architects
United Kingdom
18 days using the app
Growave replied March 3, 2021

Hello team at London Hair Architects😊,

Please accept our deepest and sincerest gratitude for your thoughtful and detailed review. We would like to let you know that every single word of yours we have taken to our hearts💞.

Our main goal is to make our beloved customers happy with our product and support and we are so proud to hear that we have succeeded in it. Thank you so much for sharing your thoughts and experience with us. It matters a lot.

Our assistance does not have an end. We are always here for you in case you need us💐🌞.

January 29, 2019

This app is really nice for begginers like me, instinctive platform and nice resources. Customer support team is so nice and professional, thank you Tattu for your help :D

Vallée des roses
France
18 days using the app
Edited June 11, 2021

Really impressed with my Growave integration and their team. The onboarding process was great and customer service have been fantastic in helping me with quick responses and customisations that I've required. Really well priced for what the app suite provides and how great the customer service is! I previously used Yotpo for reviews and had tried out their loyalty app too. Pricing was just so prohibitive and Yotpo widgets were slowing my site down. Having reviews, wishlist and loyalty all within the one app, dashboard and price with Growave is brilliant.

Neon Gray
United Kingdom
17 days using the app
Growave replied June 16, 2021

Heya wonderful Neon Gray team 💫.

We are glad that you liked the onboarding and installation process of Growave. For us, the very first impression is always important and we put a lot of effort to make not only the first but whole experience great with us!

Thanks for mentioning our pricing as well. We have recently launched a new pricing list and it was a new step forward towards enabling our features and services to all shops, regardless of their budget size. We understand how hard times can shake stable businesses, and the priority for us is to not just help you stay afloat, but boost your business like a rocket🚀.

The whole Growave team is working on optimization of speed and making our app faster, even though it is an all-in-one app. This is one of the key things we work on because the shopping experience does matter to us.

Thank you 💖.

September 9, 2022

We were searching for a long time to find a suitable app for our loyalty program and found it in Growave. Great team that is always ready to implement custom options for you and tweak the app to your liking. Great product and we definitely recommend using it!

Iron Roots
Netherlands
17 days using the app
Growave replied September 15, 2022

Dear, team at Iron Roots!💖

We are glad to hear we provided you with top-notch service and with a great app! 🤗 We appreciate the feedback and would love to work with you in the long-term. 🙏

September 3, 2020

Excellent developer service to make changes so it's personalize to your shop. Quick to respond. Multiple features I was looking for all in one. Some small additional features within the apps hoping to see soon. Developers very open to suggestions and feedback. Very satisfied with the app.

Roehampton Orchids
Canada
17 days using the app
Growave replied September 6, 2020

Roehampton Orchids, thank you so much for positive review🤩
We are glad you were able to cover your needs with Growave. We love making custom changes to see your vision come to life.

Our main priority is to meet requirements and exceed expectations of our customers. That being said, we are always open for suggestions and will do our best to implement them.👍

March 30, 2022

Amazing customer support team. They are very responsive, informative and friendly. This app has great features but would be even stronger with more control over member limits, filters and rules.

Glamour Us
United States
Over 1 year using the app
Growave replied April 6, 2022

HeyGlamour Us Team ❤,

We do appreciate your kind words and the feedback 🙌.

Our main priority is that our customers are happy and satisfied with the app and support services too💖. We always strive to achieve our customers' expectations and work hard to make our app better day by day.

We will keep improving Growave, and your feedback is very important for us. It really helps us to provide the best features.

Thanks again for providing us with your review, have a good day ✨!

March 20, 2017

Awesome support!
Got even more out of as i wanted first, because experts helped and made the experience perfect! Now hoping our customers like it as much as we do! :)

Lauftbeimir
Germany
16 days using the app
September 9, 2019

This app comes with so many features, a loyalty program, wish list, automatic emails and so much more!
The customer service is amazing, always happy to help with a quick turn around time.

Wings of Fennec
Australia
16 days using the app
Edited September 28, 2021

Great App! I tried many other apps before this one and none were even close to the functionality provided. We ran into a problem with Shopify V2.0 and the module but Tech Support worked hard to fix it and got it done. Thanks for the effort!

Fachie Market™
United States
16 days using the app
Growave replied September 29, 2021

Greetings of the day the team at the Fachie Market™!

We are so thankful that you found the time and left us this amazing review 💚 💛. Having the opportunity to support our clients' vision and bringing it to life is always one of our top priorities, and we're thrilled that you can appreciate it.

We're immensely grateful for your words. The kindness like yours inspires and helps us overcome any difficulties. We are lucky to have the opportunity to show you the full power of our app and we will happily keep assisting you in learning more about Growave 🌀 🌀 🌀!

I think this is the beginning of a beautiful partnership!
Happy Growaving 📈!

March 31, 2023

Great app and wonderful support from the team. The entire suite of products really covers a wide base for the needs of our website.

Hegen
Singapore
16 days using the app
Growave replied March 31, 2023

Hey Hans and team at Hegen! 🙌

Big appreciation for your kind words, you made our day 👌
It is our privilege to assist our valuable merchants and make their experience with our app Awesome. 💕

Happy GroWaving! 💜