Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

June 20, 2018

This app has so many additional features than my old reviews app and at the same price. I can now do wish lists, blog comments, and so much more. In addition the customer service is extraordinary!!! They help set up everything for you, are fast, and so kind.
I am so glad I made the switch, I just wish I would have done it sooner.

Off Your Rocker Pottery
United States
12 days using the app
June 9, 2020

I really enjoyed this program, the very friendly staff will always be ready to help and advise. The amount of help you provided in the settings was amazing. Nice to have business

balanceart.online
United Kingdom
12 days using the app
Edited July 4, 2023

I had some serious issues with this app but the staff helped me patiently to get all set up and running. I am looking forward to seeing how this evolves, it's already very good. I recommend this app - absolutely!

Isotmatot.fi
Finland
12 days using the app
Growave replied June 28, 2023

Hi Team at Isotmatot.fi,

We are delighted to see your 5-star review and your amazing feedback. 🤩

Thank you for trusting our app. We will keep providing the best service for all our valuable merchants. Our Team is looking forward to the future and our beautiful collaboration!
Once again, thank you for your kind words and for choosing us.💙

Adil-Ai,
Growave Support team. ❤️

February 19, 2019

It has been amazing!!! I got all supoort that I needed and the app is very useful! Its amazing the possibility to have all my site integrated with social medias!

Exlibris Baco
Portugal
12 days using the app
December 5, 2017

This app is amazing. all the features that every shopify store need in one place, the customer service are really very helpful. I totally recommend installing this app.

Naturespanda
Morocco
12 days using the app
November 15, 2023

I highly recommend this app. The rewards program is wonderful + review functionality, wishlists and shoppable Instagram galleries! The level of support from the Growave team is outstanding and unbelievably responsive.

UROKO
United States
11 days using the app
Growave replied November 16, 2023

Hey UROKO team,

Thank you for the kind words and the 5-star review! 🥰 We're delighted to hear you love Growave's rewards program, review functionality, wishlists, and shoppable Instagram galleries. Our team is dedicated to providing outstanding and responsive support. We appreciate your recommendation! 💌

Best regards,
Begaiym, Reputation Manager

April 5, 2017

Fantastic app! And great customer service so helpful. This really is everything in one!

Chichair Extensions
New Zealand
12 days using the app
August 7, 2023

If you are just starting out with your store, I would highly recommend Growave. I already test several loyalty apps; this app is the best with the best customer service. the support team for this app kindly responded to my questions and requests one by one. Thank you all!!!!! I will definitely recommend you to other sellers!!!!!

IMARKU
United States
11 days using the app
Growave replied August 8, 2023

Dear Mark and team at IMARKU,

Thank you so much for your 5-star review!🤩
I really appreciate you taking the time to share your experience and being so open with us.💖

We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted.

Our entire team will definitely be happy to read what you wrote!🥰
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Happy Growaving!💙

Anna,
Growave Support team.

April 26, 2021

This is an excellent Shopify Add-on. Multi-purposed app. Wishlist, Reviews and much more. The customer service is first-class. From welcoming you, to guiding you along to understand the power of the app, to the technical support in implementing. I have been extraordinarily impressed. I'm a fan!

Sofa Convertibles
Canada
11 days using the app
Growave replied April 27, 2021

Hiya, Sofa Convertibles team!

From the bottom of our hearts, thank you for leaving such a fantastic review. 🦄 💜 🦄

It's nothing but a pleasure to assist a client like you and provide you with the best service. It's you who makes us powerful, so consider us fans!

I hope you will keep gifting the world comfort and from our side, we promise to help you fo that! 🛋️ 🛋️ 🛋️

January 28, 2022

Je laisse un avis mitigé sur Growave. C'est une application que j'avais installée et qui fonctionnait plutôt pas mal. J'avais activé la liste d'envies et la connexion sociale. Attention quand même car leur site démo est parfait mais les fonctionnalités ne s'afficheront pas forcément ainsi sur votre site, notamment le cœur de la wishlist qui n'apparaît pas sur l'interface de votre site sans un peu de développement.
Depuis leur dernière mise à jour ratée, l'application n'a eu de cesse de buguer et il était impossible d'accéder au compte client. Impossible donc pour le client de passer une commande. J'ai donc demander à Growave de supprimer le code car j'ai dû désinstaller l'application. Même si le service client est fort sympathique, mon compte client n'a plus la même apparence qu'à l'origine et cela n'a rien à voir avec thème initial. Je vous conseille de réfléchir à deux fois avant d'installer cette application car si vous avez un problème, il sera long et difficile de s'en débarrasser. De plus, Growave, qu'il faut contacter plusieurs fois, vous renverra vers le développeur de votre thème alors qu'il n'a rien à voir avec ce problème. Il s'agit bien de leur application qui n'est pas au point. J'ai réalisé mon site de A à Z et je sais très bien à quoi le compte client ressemblait avant. Attention !

Untitled By Am
France
12 months using the app