Growave: Loyalty & Wishlist +

Je laisse un avis mitigé sur Growave. C'est une application que j'avais installée et qui fonctionnait plutôt pas mal. J'avais activé la liste d'envies et la connexion sociale. Attention quand même car leur site démo est parfait mais les fonctionnalités ne s'afficheront pas forcément ainsi sur votre site, notamment le cœur de la wishlist qui n'apparaît pas sur l'interface de votre site sans un peu de développement.
Depuis leur dernière mise à jour ratée, l'application n'a eu de cesse de buguer et il était impossible d'accéder au compte client. Impossible donc pour le client de passer une commande. J'ai donc demander à Growave de supprimer le code car j'ai dû désinstaller l'application. Même si le service client est fort sympathique, mon compte client n'a plus la même apparence qu'à l'origine et cela n'a rien à voir avec thème initial. Je vous conseille de réfléchir à deux fois avant d'installer cette application car si vous avez un problème, il sera long et difficile de s'en débarrasser. De plus, Growave, qu'il faut contacter plusieurs fois, vous renverra vers le développeur de votre thème alors qu'il n'a rien à voir avec ce problème. Il s'agit bien de leur application qui n'est pas au point. J'ai réalisé mon site de A à Z et je sais très bien à quoi le compte client ressemblait avant. Attention !

This app helps me a lot! And Tattu & Tina are very helpful in customizing the widget based on my brand. Thank you so much for the superb customer service!

For the moment I only used Wishlist and Reviews but it's work fine. Well integrated and customer service is really good thanks to Tattu. This app is regrouping 5-6 apps in one, very useful.

Beautiful and modern design with lovely features that truly gives your store that extra finess and social reach. I especially love their shoppable instagram photos feature. I must also mention that the support team is A+ especially Mr. Kalys Salmakbaev. He is an amazing rep. Its extremely important to me to have great support so that I can get the best use of my applications. So, when I meet a customer representative like Kalys Salmakbaev, I am so much more loyal to continuing a relationship with SocialShopWave because I know I will not be alone on this journey. All the best my fellow entrepreneurs. Try this app today, I promise you, you will not cancel it.

First thing I want to say is the customer service is absolutely amazing. Before I installed the app, they answered all of my questions through the messenger. Once I installed the app, I kept contact through the messenger and asked them to change the features exactly how I wanted them on my website! And they fixed everything right away, amazing customer service! The favorites part of this app is amazing. It has all the features I was looking for. They can customize it however you would like. I would highly recommend the app. Thank you for all the hard work you guys did making it perfect!

I try another similar app before but this app is better than any other, and even customer support is so helpful. I'm pleased!

This 1 app has lots of features for e-marketing that help you to save money and time from installing individual apps. You may need some customization, but the technical support team will care of it. I gave them what I need with screen shot, then the tech team modified it few hours later.

Easy way to integrate review possibilities and social login. The support team was fast and delivered what I needed in a few hours turn around.
I would just like to have some more flexibility when it come to fonts used in automated emails for example. I'd love to use our brand font.

So far an amazing experience. I have to hand it to Kalys Salmakbaev, he went above and beyond to help set up my store and have everything rock and rolling. I would give them a 10/10 on support and would recommend the app to anyone.

Customer service is very good, reply very fast , Alex is awesome, he is good , kindly , professional , reaction very fast.