Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

November 3, 2022

The customer service is phenomenal, I asked them a lot of questions to change widgets positions, buttons, etc., and they were able to help me out. I still wish the app was more customizable, and that the reviews allowed videos, but honestly you get so many features for a very good price. I love that there are many options for rewards, and the social login!

Bully Wags
Canada
6 days using the app
Growave replied November 4, 2022

Hi, a team of Bully Wags,

We’re happy to see that you had a 5-Star experience with the Growave app and our Support team 🥰!

It's great pleasure for us to hear that we were able to meet your expectations and please be kindly informed that we work hard every day to make our app better for you.

Your satisfaction is our main priority ✨!

Happy Growaving!

May 3, 2022

I've been using it for a week now, so far so good. Looks very promising. Easy to fidget around with. Got help from Alex when something wasn't clear and it was fixed in a whim!

Mycomicshop.be
Belgium
6 days using the app
Growave replied May 5, 2022

Hi Mycomicshop.be team ❤,

Thank you very much for leaving such kind words about our work 🥰, we appreciate you as our customer and your time. We always try to be better and your positive feedback motivates us to work harder and harder❤. We are happy to hear that we met your expectations and we will improve our product further because such great customers like you help us to be better. Once again thank you very much we will be happy to provide you with great customer service 🤗!

Have a great weekend ahead ✨

Edited July 23, 2020

I'm preparing to redirect my old site on to shopify and wanted to quickly integrated many features for my customers without having to install 5 different apps. Growave helped me customize the site to my exact needs. I would say they offer excellent value and great customer service, most importantly the dev team did an incredible job implementing my requests with no extra costs.

Arkadia Designs
United States
6 days using the app
Growave replied July 27, 2020

Thank you so much for all the appreciation! Our team is always making sure that you like our platform and all your queries and requests get fulfilled quickly! 💖

We are proud to offer a wide range of solutions under one Growave roof, making it much easier for our merchants to run business, reducing both costs and time of resolving issues and achieving goals.

And thank you for rightly pointing out the fact that we offer help with the integration of Growave, in its setting up according to merchants' needs, as well as further support without any additional fees, we do it for the sake of your smile! 🥰

Edited August 17, 2021

I've been trialing Growave and I can honestly say I love it so far! It's powerful. Before I came across Growave, I was determined to use a separate loyalty programme & review app because I couldn't find a platform that does both. Growave combines both of those apps plus so much more. Extremely responsive and helpful team. Their team is amazing, from Tony who gave me the demo, to Alex & the dev team who helped me customise a few things on my website, everyone has been absolutely helpful. Thank you! I would highly recommend trying Growave.

Morandi Homeware
New Zealand
6 days using the app
Growave replied August 17, 2021

Hey dear team at Morandi Homeware 🌺!

Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

Wish you a happy Growaving 💗!

Edited May 26, 2020

EXCELLENT CUSTOMER SERVICE! Even if I have the free plan, they didn't hesitate to help me to fix my inquire. I ask them to change the font of the wishlist button and they did it in less than one day. I am very satisfied with their customer service. This is the kind of support any kind of app should have to be the number one. Quick and simple way to communicate with them.

Araracuara
Spain
6 days using the app
Edited August 26, 2022

while our initial experience with the app was great. the entire app is being updated at the same time and we are now left with very few features to actually work with and aren't able to view any analytics.

NETE.IN
India
6 months using the app
Growave replied July 4, 2022

Hi NETE.IN team,

Thank you for your wonderful feedback! 🤩 Your words are very valuable to us. We are always happy to hear that your experience with our app is good. Our customer service is more than happy to be helpful to you and we are always here to assist you! 💖

Have a great week ahead!

November 9, 2016

I just installed SocialShopWave and it looks very cool and brought "Social" look and feel to my store instantly. I still need to study how do make use of some features. Thanks to the nice documentation it is relatively straightforward.

I have asked MANY questions and SocialShopWave support always replied and helped me solve the problems immediately. They truly pay attention to how users feel and what users need. It has been a very pleasant experience working with SSW. I highly recommend SSW to anyone who is looking for good apps for Wishlist, Reviews and Social. SSW has all of them and the support is top notch.

Yangtze Store
Canada
6 days using the app
September 8, 2014

Great app and great customer support! I highly recommend this app for anyone on the fence for socially connecting customers, it's feature rich and highly customizable, and here's the kicker, IT'S FREE!

The support team was extremely helpful at integrating the app for my theme and solving any problems along the way.

Thanks guys/gals!

FreshQuik
United States
6 days using the app
April 1, 2023

Excellent support and communication from all the Growave staff. Their coordination and team efforts are really good. Happy to have select Growave for my CRM app integration. Many thanks again.

Shibumi
Singapore
6 days using the app
Growave replied April 2, 2023

Hey, the team at Shibumi! 🙌

We are incredibly grateful that you took the time to leave us a 5-Star review. Thanks for sharing your rating with us and the community. 💖

We're glad that customers like you are having a great experience at Growave. 💥

We look forward to serving you for many years to come! 🤝

January 17, 2022

Great customer service from the Growave team. There are a few more features this app could provide for an in-depth loyalty system though.

ANTIDOTE360°
Singapore
5 months using the app
Growave replied January 17, 2022

Dear ANTIDOTE360° team😊

Thank you for leaving us a positive review, it`s much appreciated💖

It gives us much pleasure to know that you’ve chosen to stay with us. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. And of course, all teams at Growave doing their best and constantly working on the improvement of our app, and feedback like yours is really important to us🙌

Thanks again, and have a wonderful day✌