Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited January 19, 2022

Great customer service, really helpful and patient! I'm looking forward to start using it in our web

La Fresca Cosmetica
Spain
9 days using the app
Growave replied January 19, 2022

Dear team atLa Fresca Cosmetica 🥰,

It’s great to hear that you had a positive experience with Growave. Our team will be happy to hear that their hard work has paid off 🥰!

We sincerely thank you for taking the time to share your thoughts with us 🙏.

February 23, 2024

ソーシャルログイン機能がなくなった

デジタルサイネージ 専門社 TVSIGN.JP
Japan
8 days using the app
Growave replied February 26, 2024

こんにちは、デジタルサイネージ 専門社 TVSIGN.JP,

Thank you for reaching out to us. We sincerely apologize for any inconvenience or dissatisfaction caused by the removal of the Social login feature. It truly saddens us to hear that our platform hasn't met your expectations.

After careful consideration, we have decided to remove the Social login feature in future updates. We understand that this change may not align with your preferences, and for that, we sincerely apologize. However, we believe that by focusing on other features such as Rewards, Wishlists, Reviews, and Instagram UGC, we can provide a more enriching experience for our community as a whole.

Once again, we apologize for any inconvenience this may cause. Your feedback is highly valuable to us as we strive to improve our platform.

We attempted to contact you multiple times in an effort to resolve this issue, but unfortunately, we did not receive a response from you. We would appreciate the opportunity to discuss further if you are available.

Thank you for your understanding.

Begaiym, Client Care Specialist

June 4, 2021

The support I got is really great. The app itself works also smoothly, and I like all the pages for my website that are pre-populated and ready-to-go. I ran into some problems though with orders that had to come from different older systems. So, I had to import them first and after that, I could Reward Points for my pass clients as well. Especially Tina and Alex helped me out with this. Appreciated! 5 stars ⭐⭐⭐⭐⭐ Olaf IMPERIO Cosmetics

IMPERIO Cosmetics
Netherlands
9 days using the app
Growave replied June 8, 2021

Heya gorgeous Olaf IMPERIO Cosmetics team 🤩

We are so glad and happy for your valuable feedback, it just melts our hearts in Growave. We work hard on making our app great every day and this has been our reward - to have customers like you 🤍

Thanks one more time from the whole Growave team!

June 26, 2020

Best customer service!! Easy to work with and they are more than happy to install and make custom adjustments for you. Love that way it looks on our site.

Sattva Vida
United States
9 days using the app
August 5, 2014

By far one of the best Social apps on the Shopify app store.

1) Easy integration with fabulous support when you get stuck.
2) Super simple dashboard once setup.
3) Loads of free Add-ons out-of-the-box.
4) Did I rave about their great support already?

Try it, the best part is its all free!

Thanks guys!

Under Chef
United States
9 days using the app
October 28, 2021

Great app, and what's even better is the kind of support they are providing for their customers! Never had such a great experience with a team ready to jump in and help you with your project. Recommend them 100% if you need referral system and much more.

Daily Elements
United States
9 days using the app
Growave replied November 11, 2021

Hi, the amazing team at Daily Elements,

Let us express our gratitude for finding a time and leaving such a heart-melting review for us. It means a lot, truly! 💕

We're always up to fruitful cooperation and it's important for us to make everything possible and help our clients turn their shops into 💥 , and working with a client like you is our pleasure!

So thank you again,
and have a wonderful time ahead!

Edited August 10, 2022

I appreciate the Growave team's response as we have worked through problems to reach solutions and get everything operating as we need. When everything is in proper working order, it does exactly what we need for our complex system. I am grateful to the Growave team for being available and helpful, and for bringing so many features that my customers and I use constantly. We will continue to utilize this service as the backbone of our business.

Harbor and Sprout
United States
8 months using the app
Growave replied February 18, 2022

Hi, the amazing team at Harbor and Sprout!

Please let us express our gratitude for your wonderful review! It's our pleasure to assist a thoughtful client like you, and the fact that you appreciate our support means the world to us, truly! From our side, we will try our best to keep contributing to your business's growth 🥰

Have the best weekend!

August 11, 2022

Incredible app with awsome support, they are always available, fast and professional. So far the best I've dealt with.

Voemièn
Italy
9 days using the app
Growave replied August 22, 2022

Hi team at Voemièn😊,

Thank you very much for this great feedback! We are glad to see that our app and customer service met your expectations. We will be happy to cooperate with you and be able to help you with growing your business. ✨

Have a great day! 🙌

June 10, 2021

We previously used a different rewards provider and felt it was lacking, in almost all categories. The pricing structure was brutal, the limitations were overbearing, and the customer service was non-existent. We finally decided to migrate over and chose Growave; what a difference. The import process of all previous rewards members, points accumulated, etc. was almost effortless. The options for pricing structure allows us to offering some really awesome services our competitors don't (wishlist, rewards points tiers, customizations, etc.) for a really reasonable price. We also worked directly with Alex to integrate color palettes, custom placement of our "wishlist" button, and some other tidbits and it was... all free. The chat feature is functional and efficient. They follow up via email. Night and day difference and worth every penny. We have immediate usage of new features we launched and customers are really pleased. Thank you to the whole team behind Growave for providing such an excellent service. Thank you Alex, for making our on-boarding and customizations so seamless.

Bubble Wrapp Toys
United States
9 days using the app
Growave replied June 11, 2021

Hello, amazing Bubble Wrapp Toys team 🔫🧸,

We are so glad to see you in our big and wonderful Growave family 🥳. Thank you very much for your gorgeous review, it is the real source of kindness and inspiration for our team. We are always happy to know that you are satisfied with our services, moreover, we love to always aim at exceeding your expectations with us.

It is very important for us to make you feel comfortable with the onboarding and integration process. We do understand how crucial may be even the smallest details like color palettes, and for this reason, our team works hard on making the app available and flexible to everyone. Behind Alex, there is a whole team of Growave, who does care about you as a customer and part of a team, and it is just unbelievably awesome to see how our efforts are paying off in a way of your emotions. It is priceless - to have a family like this ❤️.

Cheers, and let's have fun 😁.

August 24, 2023

It was hard to find an app that had reviews and rewards until I discovered Growave. The customer support has been flawless and helped me through the process of stamped migration.

I truly recommend to all of you to give it a try.

Querido Universo
Mexico
9 days using the app
Growave replied August 27, 2023

Dear team at Querido Universo,

We highly appreciate your recommendation! 🤩
Thank you so much for taking the time to leave us a 5-star review!

That is exactly what we’ve always strived for: to provide an all-in-one platform that will allow our customers to easily manage several apps from one dashboard.
A special thanks for mentioning the service. Our team works very hard to perform outstanding service and support for our beloved customers.💖

Happy Growaving!⭐

Anna,
Growave Support team.