Reviews (2,134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.
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When I first got Shopify for a new website, I knew I needed to get a membership/loyalty program. The problem is "WHICH." You have all these positive reviews on every app across the platform which mostly touch on how helpful the customer service is (which I think should be a given and not really something to write a review about, so basically didn't help with my selection of apps at all - not enough info on the function of the app itself) I was struggling to either go with Smile or other cheaper/free alternatives. In the end I chose Growave for the long term route based on in-depth reviews online. Sure, I've had my concerns with this app at first but overall, it's simple, customizable, a lot of options for me to create an experience for site visitors. So far things have been going pretty smooth after some tests and real transactions. The team has been stellar with the support (not the most important on my criteria for choosing an app) but Tina was super quick with the response that it saved me a lot of time which I am thankful for. So yeah, you have a great arsenal to build a membership/loyalty program and a responsive team behind it. Couldn't ask for better myself. Hope Growave continues to be this good.
Dear team at DocLab Korea🤗,
We’re grateful for your feedback. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day💖!
I had the worst experience with this app. And even worse with the customer service. Even though I used app support to set this up. My website was down for 4 days. It was a very expensive fix. How this was handled by growwave… well they lost a customer. Don't recommend it:
Hello Shaman Sisters team,
I extend my sincere apologies for the challenges you've encountered with our app and the difficulties experienced with our customer service. As the Reputation Manager, it deeply concerns me to learn that we fell short of providing you with the excellent experience we strive for. 😔
The downtime of your website and the subsequent costs are distressing. We are actively working with our team to address and rectify these issues to prevent similar situations in the future.
Your feedback is invaluable, and I would appreciate the opportunity to discuss your concerns directly. We genuinely regret the problems your website faced due to our app. To address this, we have processed a refund for the months during which you were unable to utilize our services.
We understand that you had to remove our application, and we deeply regret any inconvenience this may have caused. We always welcome the opportunity to collaborate with you again, and should you have any questions, we are here for you.
I genuinely hope we can rebuild the trust that has been lost. Please be assured that resolving your concerns and ensuring your satisfaction remain our top priorities. 🙏🥰
Begaiym, Client Care Specialist
The only app which works so well. Would like some more options on a mobile is not very optimised.
Second time using this app! Love it & as always the setup is so easy & the dev team especially Alex was so helpful! He was very patient & got everything done in no time! Highly recommended.
Heey BarberShopCo team,
Thank you so much for your kind words! We really appreciate it! It was a real pleasure to collaborate with you!
Alex was very pleased to hear such wonderful words from you. 🤗
Growave team will do our best to continue providing the best service ever! ✨
installed this application just to try it out. Installation was fast! Kudos to Growave Devs! I ended up purchasing an Annual Plan. Customer representatives attend to your needs quickly.
OBJECT DEPOT, we really appreciate you taking the time to share your feedback and being so open with us! 💞
We are very happy to have surprised you with our program and we hope for further fruitful cooperation with you and your team! 🥰
Thanks for placing your trust in us! ~
I'm pleased with Growave.
I was quite confused at first on how to change the widget position, but Ayana from customer support help me a lot by moving the widget to a better location, and looks much nicer now.
Hi Team,
Thank you so much for your valuable time and for sharing your feedback. We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functioning of the app. 🤗
Please do not hesitate to reach out for any further assistance or if you have any questions. We are here to help you. 🙌🏻
Ayana,
Growave Support team.
This apps is Awesome, but more than that, the support team is the best thing you get worth far more than. They replied for me instantly if they are available .
I'm running three online store and I've installed this app all the stores.
Thank you a lot! You guys rock.
We used Growave to launch our wishlist functionality across 6 Shopify+ stores and was a seamless integration. The customer support was helpful and efficient and would recommend partnering with Growave!
Hi Savannahs, we are so thankful that you took the time out to leave us your positive feedback. ⭐
We are glad that you are using and enjoying the Wishlist functionality, and we are always happy to help you with integrations on each of your 6 stores. It was a big pleasure for our team to work with you. 😍
Once again, thank you for the review and recommendation. 😊
The customer service is phenomenal, I asked them a lot of questions to change widgets positions, buttons, etc., and they were able to help me out. I still wish the app was more customizable, and that the reviews allowed videos, but honestly you get so many features for a very good price. I love that there are many options for rewards, and the social login!
Hi, a team of Bully Wags,
We’re happy to see that you had a 5-Star experience with the Growave app and our Support team 🥰!
It's great pleasure for us to hear that we were able to meet your expectations and please be kindly informed that we work hard every day to make our app better for you.
Your satisfaction is our main priority ✨!
Happy Growaving!
I've been using it for a week now, so far so good. Looks very promising. Easy to fidget around with. Got help from Alex when something wasn't clear and it was fixed in a whim!
Hi Mycomicshop.be team ❤,
Thank you very much for leaving such kind words about our work 🥰, we appreciate you as our customer and your time. We always try to be better and your positive feedback motivates us to work harder and harder❤. We are happy to hear that we met your expectations and we will improve our product further because such great customers like you help us to be better. Once again thank you very much we will be happy to provide you with great customer service 🤗!
Have a great weekend ahead ✨