Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

May 3, 2022

I've been using it for a week now, so far so good. Looks very promising. Easy to fidget around with. Got help from Alex when something wasn't clear and it was fixed in a whim!

Mycomicshop.be
Belgium
6 days using the app
Growave replied May 5, 2022

Hi Mycomicshop.be team ❤,

Thank you very much for leaving such kind words about our work 🥰, we appreciate you as our customer and your time. We always try to be better and your positive feedback motivates us to work harder and harder❤. We are happy to hear that we met your expectations and we will improve our product further because such great customers like you help us to be better. Once again thank you very much we will be happy to provide you with great customer service 🤗!

Have a great weekend ahead ✨

Edited July 23, 2020

I'm preparing to redirect my old site on to shopify and wanted to quickly integrated many features for my customers without having to install 5 different apps. Growave helped me customize the site to my exact needs. I would say they offer excellent value and great customer service, most importantly the dev team did an incredible job implementing my requests with no extra costs.

Arkadia Designs
United States
6 days using the app
Growave replied July 27, 2020

Thank you so much for all the appreciation! Our team is always making sure that you like our platform and all your queries and requests get fulfilled quickly! 💖

We are proud to offer a wide range of solutions under one Growave roof, making it much easier for our merchants to run business, reducing both costs and time of resolving issues and achieving goals.

And thank you for rightly pointing out the fact that we offer help with the integration of Growave, in its setting up according to merchants' needs, as well as further support without any additional fees, we do it for the sake of your smile! 🥰

Edited May 26, 2020

EXCELLENT CUSTOMER SERVICE! Even if I have the free plan, they didn't hesitate to help me to fix my inquire. I ask them to change the font of the wishlist button and they did it in less than one day. I am very satisfied with their customer service. This is the kind of support any kind of app should have to be the number one. Quick and simple way to communicate with them.

Araracuara
Spain
6 days using the app
Edited August 26, 2022

while our initial experience with the app was great. the entire app is being updated at the same time and we are now left with very few features to actually work with and aren't able to view any analytics.

NETE.IN
India
6 months using the app
Growave replied July 4, 2022

Hi NETE.IN team,

Thank you for your wonderful feedback! 🤩 Your words are very valuable to us. We are always happy to hear that your experience with our app is good. Our customer service is more than happy to be helpful to you and we are always here to assist you! 💖

Have a great week ahead!

November 9, 2016

I just installed SocialShopWave and it looks very cool and brought "Social" look and feel to my store instantly. I still need to study how do make use of some features. Thanks to the nice documentation it is relatively straightforward.

I have asked MANY questions and SocialShopWave support always replied and helped me solve the problems immediately. They truly pay attention to how users feel and what users need. It has been a very pleasant experience working with SSW. I highly recommend SSW to anyone who is looking for good apps for Wishlist, Reviews and Social. SSW has all of them and the support is top notch.

Yangtze Store
Canada
6 days using the app
September 8, 2014

Great app and great customer support! I highly recommend this app for anyone on the fence for socially connecting customers, it's feature rich and highly customizable, and here's the kicker, IT'S FREE!

The support team was extremely helpful at integrating the app for my theme and solving any problems along the way.

Thanks guys/gals!

FreshQuik
United States
6 days using the app
January 17, 2022

Great customer service from the Growave team. There are a few more features this app could provide for an in-depth loyalty system though.

ANTIDOTE360°
Singapore
5 months using the app
Growave replied January 17, 2022

Dear ANTIDOTE360° team😊

Thank you for leaving us a positive review, it`s much appreciated💖

It gives us much pleasure to know that you’ve chosen to stay with us. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. And of course, all teams at Growave doing their best and constantly working on the improvement of our app, and feedback like yours is really important to us🙌

Thanks again, and have a wonderful day✌

March 10, 2020

Loving the app and all its features. Customer service is by far the best app support team I've worked with! Their response time and efficiency is second to none.

Balance Factor
United States
6 days using the app
April 1, 2023

Excellent support and communication from all the Growave staff. Their coordination and team efforts are really good. Happy to have select Growave for my CRM app integration. Many thanks again.

Shibumi
Singapore
6 days using the app
Growave replied April 2, 2023

Hey, the team at Shibumi! 🙌

We are incredibly grateful that you took the time to leave us a 5-Star review. Thanks for sharing your rating with us and the community. 💖

We're glad that customers like you are having a great experience at Growave. 💥

We look forward to serving you for many years to come! 🤝

April 16, 2020

The BEST Customer Support on the PLANET. If you wanna do one thing, INSTALL GROWAVE. They literally custom coded some changes I wanted in my website without any extra charges and were always willing to help more and listen to me. They are literally the best. Take my word for it. They are. Download it and you won't regret it. The app itself is so neat. Works amazing. It did have a few changes I wanted in the appearance but the team Azem and Alice did a phenomenal job. They are also super friendly and won't ever make you feel like you're talking to a robot or some typical customer support agent. LOVE GROWAVE. <3

Treeia Store
Oman
6 days using the app