Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

November 8, 2018

Very good app, super customer service! Pleased with the support they have and this app is really good for social proof

Club de Brodeuses
United States
Over 4 years using the app
Edited November 30, 2019

I've been using this app for years with multiple theme changes. Each time, the customer support has been amazing.

They have been consistent with their great customer service. The service given to has exceeded our expectations each and every time.

Highly, highly recommend it.

Great customer support! I highly recommend it. Thank you!

www.ashantijewels.com

Ashantijewels
United States
Over 4 years using the app
May 20, 2022

Been using this app for a few years now, and I must say that their Support Team is very helpful and quick to solve my request! They did a great job providing me solution that I wanted, and for that, I can't thank them enough! A very recommended app if you wanna have your store built up differently than any other stores! They have everything you look for, and their Customer Service is top notch, you feel like you don't have anything to be worried of :) Thanks!

Japan Premium Malaysia
Malaysia
Over 4 years using the app
Growave replied May 23, 2022

Dear team at Japan Premium Malaysia 🤗,

Thank you for having time and leaving us that wonderful review 💕.
We do appreciate that and seeing your 5-star experience with us make us more than proud of our services and app that was focused to replace multiple apps with ONE, we are happy to know it 😊.

Hope we can have fruitful years of cooperation ✨.

Your friends at Growave 🤞.

August 28, 2015

Great App, easy to set up and seems to be doing a great job so far

Cardina Jewels 2
South Africa
Over 4 years using the app
Edited August 15, 2019

The team is extremely helpful and great customer service! I sent many emails for customization and they delivered. Definitely use their service!

qbj | MODERN FABRICS
United States
Over 4 years using the app
March 22, 2019

Great app with many features! Some customisation is needed to fit it perfect to the shop, but the support is awesome! Thanks a lot !

KidsWoodLove
Germany
Over 4 years using the app
October 23, 2018

This app combines a few apps in one making it more cost effective than paying for several apps. Support is super fast and friendly!

Organics on a Budget
Australia
Over 4 years using the app
March 16, 2018

Pefect app and service.

this is our 100% 1st choice!!

amazing team!

Three Woods Coffee
Taiwan
Over 4 years using the app
February 8, 2022

I've been using this app for more than a year. Their customer service is very impressive. Whenever I have requested on chat, they handle it in a few days.

DrLOUIE
Canada
Over 4 years using the app
Growave replied February 8, 2022

Hi DrLOUIE team🤗

Thank you for your 5-star review and for sharing your experience with us, it`s much appreciated!🌞

It's always cool to hear such wonderful and kind words from our customers and we are very happy to meet your expectations😊

Thank you for staying with us! Best wishes,
Growave team🤞

February 29, 2020

This app is incredibly good but I have to say it is the amazing customer service that makes it the best app ever! The customer service and speed at which they get back to you is above and beyond and nothing is too much trouble. They installed everything and did everything to get both my websites up and running to work with the rewards, reviews, Instagram and more. This app is worth every penny and more. Highly recommend.

Piggi International
Australia
Over 4 years using the app