Reviews (2,133)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

June 9, 2017

I was using several apps from different developers, but I don't need them anymore because this app has everything I needed.

And support team is superb! I asked some support via online chat and they worked very quickly. It's like they are sitting beside me and work together. Very helpful. Thank you!

Aweso88
Japan
3 days using the app
March 31, 2021

Nice app, installed quickly. The documentation on the installation is not too deep but customer support is really great and helps you within less than 24h!

DrinkPure COM
Switzerland
3 days using the app
Growave replied March 31, 2021

Hello, team at DrinkPure COM,

We are so thankful for you for sharing your invaluable feedback with us. Please know that it helps us to improve our app and service. Your review is extremely important to us.

We express our gratitude for your appreciation and so glad to know your opinion regarding our documentations. We will take it into consideration and aspire to work on them very soon.

May you continue to trust and rely on Growave 🙏🏻😍!

August 14, 2019

AMAZING APP, AMAZING SUPPORT, AMAZING WORK, SIMPLY AMAZING !
i cant describe how bless i am to found this app

THE BRIGHT STOCK
Indonesia
3 days using the app
Edited April 7, 2020

I am just trialling the app and have had great assistance from Alice.
I am trialling the GROWTH version with a view to increasing or Reviews....this app seems like the best one out there. Will really know further down the track....fingers crossed.

Elwood 101
Australia
3 days using the app
September 29, 2023

Great and affordable solution. Very good usability and an excellent service team, with quick solutions!
Unfortunately, the issue of DSVGO is not quite clearly regulated and not unproplematic with Kyrgyzstan.

hyaluronce
Germany
2 months using the app
Growave replied October 1, 2023

Hi Jörg and team at hyaluronce, 😊

Our support team is truly grateful for your positive feedback! We're thrilled to hear that you find Growave a great and affordable solution with excellent usability.

Regarding the DSVGO issue, we understand the concern, and we'll continue to work towards more transparent regulations, especially in regions like Kyrgyzstan.

Thank you for taking the time to share your thoughts with us. Your satisfaction is our top priority, and we're here to assist you with any further needs. 💞

Begaiym,
Reputation Manager.

May 11, 2020

This app is very useful and their support is also very prompt. Many of the features like Rewards, Automatic Emails , Social Login are really easy to use and helpful I will really suggest this to my friends.

niftygifts
Australia
3 days using the app
February 1, 2022

Thank you for your excellent help. Everything seems to be just like we wanted and this app is very versatile. Special thanks to Tina!

4Beauty Finland
Finland
3 days using the app
Growave replied February 11, 2022

Hi, team at 4Beauty Finland!

Thank you so so much for these heart-melting words!

We always try to cover the needs of our customers, and we're so happy that you find our features useful! Also, let us assure you that it's a pleasure working with you guys (Tina says hi! 💓 ), so we're thrilled that you feel the same!

Have the greatest weekend ever! ​🧚‍♀️

Edited June 14, 2019

Excellent technical support team!! Thank you for helping me for fixing the bug. Will recommend this app to anyone.

DexShell Singapore
Singapore
2 days using the app
April 18, 2017

SSW has been absolutely fantastic for me thus far. My business thrives on the traffic we get from our social media accounts, and SSW has only helped to elevate that beyond what I had ever thought possible...

They have a support agent on standby named Kalys, who literally will be your best friend. I ran into a few small issues when i first integrated SSW with my site, however he was instantly there and ready to help. After spending an hour with him, we got every single little thing looking perfect, and I've never been happier. Best support guy/tech man I've ever had the pleasure of working with.

SSW = 5 stars, no doubt!

Rave Threads Usa
United States
2 days using the app
June 1, 2022

If you are looking for an app that will allow your customers to come back for more with rewards and wish lists etc., you are looking at the right one! This app has all in one for building a strong connection with your fans and the best thing about it is the amazing supporting team. They are helping you around the clock and super patient. They even helped us customize how we wanted our wish list to look like. Alex was helping us all the way and we are just blown away with what the team has done for our website. TAHNK YOU SO MUCH!

FoodCraft Online Store
Hong Kong SAR
2 days using the app
Growave replied June 1, 2022

Dear Foodcraft team❤,

Thank you so much for your detailed review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. You’ve left a smile on the faces of our whole team with your kind words❤️.

Thanks again, and have a wonderful day✨!