Reviews (2,138)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

October 23, 2017

Great app, and the support team is even better! Highly recommended!

Elastic Band Co
United States
2 days using the app
April 12, 2018

excellent app,quick customer support

Trendqo
India
2 days using the app
July 21, 2021

Excellent support! App has some cool functions. Responds is very quick and the team will help you set things up.

Your Film Poster
Netherlands
1 day using the app
Growave replied July 21, 2021

Heya awesome team at Your Film Poster 🎞,

Thank you very much for such great feedback on us and on Growave. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the Growave experience.

Wishing you a fantastic week ahead 🙌.

February 15, 2020

I uninstalled this app but im still getting pop-ups of wishlist and reviews, how can I remove this app completely?

The Wrecking Pit
United States
About 2 months using the app
Growave replied February 17, 2020

Thank you for reaching out! We would like to apologize for your recent experience. We're sorry to hear you were experiencing some trouble with the app removal.

Here is a guide for the correct removal of the app:
1. Go to the admin panel - https://growave.io/admin
and click on the "Remove the app from the theme" button. It will remove all of our files from your theme.
2. And just remove the app from the Apps section on the Shopify admin panel.

Being known for our great customer service we feel ashamed for not being there when you needed us and we would like to make things right.

We have carefully checked your website and all the Growave files seem to have been successfully removed.

On top of it, Tattu has sent a couple of emails to discuss what occurred. Hopefully, we'll manage to make your day better. :)

If you have further questions, we are always happy to jump on a call to discuss this. Also, please feel free to get in touch via Live Chat on our website or via the following email: support@growave.io

April 20, 2023

excellent support by the team. I love that they respond so quickly and comprehensively. Great job to everyone!

Lady Estere Jewellery
Singapore
1 day using the app
Growave replied April 21, 2023

We cannot thank you enough for such a lovely and insightful review from your team, Lady Estere Jewellery! 😇

Our support team always goes above and beyond to provide excellent service to our lovely customers and it’s such a pleasure for us to receive your compliments about it.

We are so happy to see how Growave perfectly fits in your beautiful store and even happier that you find it suits your needs. ✨

Once again, thank you so much! We hope for many years of fruitful cooperation with you. 💖

September 7, 2018

The customer service is great. Very quick, knowledgable, and helpful. Links sent and explanations given with a friendly attitude

PB and Apple Jelly
United States
1 day using the app
December 19, 2019

Have used this app and everything went well. They have a good support and able to achieve my desired colour and look based on my theme. I tried to activate the review app but it affects some of the apps which makes it messy. I also thought of upgrading but when I check their plan the lowest is $199/month, I just uninstall it. Now I see $49/month but still a huge amount for a starter like me.

Xandrea Premium
United Kingdom
About 1 month using the app
Growave replied December 23, 2019

Great thanks for taking your time and leaving us your priceless feedback!
We are very pleased to hear that our support team has been able to help you achieve your desired design. <3

Dear merchant, may we clear things up and, perhaps, this will help to get an excellent impression of our platform?

Our apps need to be integrated first in order to operate and look properly and the reviews app is no exception. Once the integration completes, the app looks completely blended with your site, we promise. :)

And you are right, the pricing used to be different, we did have a Plan for 119 USD, however, we decided to make a one-week sale as a Christmas gift.

If you have any questions about the new pricing, we are always happy to jump on a call to discuss this +44 1244 94 0555.

Also, please feel free to get in touch via Live Chat on our website or via the following email: support@growave.io

June 21, 2022

I looked into Growave initially because I needed a referrals app and my existing rewards app would have cost 3x more to add that functionality. But as I learned more about their rewards options, wishlist, reviews, and social sign-in, I realized their features were so much better than the other various apps I was currently using. I swapped out all of those and have really appreciated the cheerful response and super speedy tech support on a couple of small questions I had - especially to configure the reviews to only show the reviewer’s initials. Thank you!! USuper app - highly recommended!!

junglesuit
Singapore
1 day using the app
Growave replied June 21, 2022

Hey, Team at Junglesuit! 🥰😃

Oh, your feedback and thoughts about our support team and app features are greatly helping our team and especially me. ✨ Thank you so much for your awesome 5-star review! 💘

You're amazing either way! In the meantime, please don't hesitate to reach out to me with any questions you might have! 🐬

March 31, 2021

I've had this app installed for about a week and so far, it's been great. It was easy to set up everything and I love the new rewards program. The responsiveness of their customer support is outstanding and they already helped me with a bunch of small but vital actions I couldn't make work correctly myself. Within minutes of activating it, a visitor set up an account! thanks for a great app!

Wall of the Wild
United States
1 day using the app
Growave replied April 2, 2021

We can say nothing but "wow", woooow thank you very much for leaving so thoughtful review team at Wall of the Wild🥳,

Our focus is to serve your requirements with our features and assistance. And we would love to send us our appreciation for granting us the chance to show our potential. It was a joy serving you. Thanks for being our customer❤️.

We hope for fruitful cooperation in the future.

May 18, 2023

Amazing product! Backed also by an amazing team, super helpful and with quick replies and fast implementations. There are a lot of components to the app and you'll need to spend some time to make sure that you set it up correctly, but well worth the time and effort

Afrioz Pty Ltd
Australia
1 day using the app
Growave replied May 18, 2023

Hi Dean and Afrioz Pty Ltd Team!

Thank you so much for taking the time to leave us a fantastic 5-star review for our app. We are thrilled to hear that you had such a positive experience, and we truly appreciate your support and feedback. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we have met and exceeded your expectations 🤩.

Should you have any further suggestions or requests, please do not hesitate to reach out to us. We are always eager to improve and provide an even better experience for our users 😊.