Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

December 20, 2018

tried to add app and unless i upgraded to a subscription i was not able to add it to my page, had to uninstall and search for a new app

Rustic Urban Co
Australia
3 minutes using the app
Growave replied March 27, 2019

Dear Rustic Urban Co,

We sincerely apologize for the negative experience you've had. Since your feedback, we've updated our pricing and introduced a new free plan, allowing customers to test our application at no cost.

If you have any questions or concerns, please feel free to reach out to us via email at support@growave.io. Your feedback is invaluable, and we're here to address any issues promptly.

Begaiym, Reputation Manager

June 2, 2015

Excellent support and such a great app!

PMI Red Mazatlan
Mexico
Edited June 26, 2018

The features that come with this app are amazing, compared to having 10+ apps to do what this does with one! Integration was a breeze, customization is great. Customer service is TOP NOTCH!! A+++++

Sidelines
United States
January 16, 2020

I'm using the free version of this app. It does what it says and customer service is amazing, super quick, helpful and friendly. Highly recommended!

Samarretes d'ArreL
Spain
August 27, 2024

DoneGood
United States
About 4 years using the app
Growave replied August 28, 2024

Hello DoneGood team!
Thank you for your feedback on our app and 5-star review!

We’re thrilled to see that you really like our app! Your rating is very important to us, and we strive to improve it every day, bringing you new features to enjoy. Let’s grow together!

Thank you so much for choosing us!

Kind regards,
Yzat
Customer Support Manager

August 13, 2024

Safari Ltd®
United States
6 months using the app
Growave replied August 14, 2024

Dear team at Safari Ltd®,

Thank you so much for the 5-star review! 🌟Your support truly means a lot to us. We're delighted that you're satisfied with Growave.
Wishing you continued success with your store!

Best regards,
Saule from the Growave Support team.

July 30, 2024

Loup
United States
About 1 year using the app
Growave replied July 31, 2024

Hi, the team at Loup,
We appreciate you taking the time to leave us a review! 😊

Happy Growaving! 💙

Janat,
​Customer Support Manager

July 12, 2024

Moda Xpress
United States
About 5 years using the app
Growave replied July 13, 2024

To the esteemed team at Moda Xpress,
Thank you so much for the amazing 5-star review! 💖🌟

We're always here to listen and make your experience even better. Enjoy Growave and thanks again for your fantastic review!

Begi,
Customer Support Manager

Edited August 9, 2024

Zaphino
Romania
20 days using the app
Growave replied August 2, 2024

Dear team at Zaphino,
Thank you so much for your five-star rating! 💖 We're delighted to learn that you've appreciated our service. Please know that we're always here to assist you with any questions or concerns you may have.

Best regards,
Binazir
Head of Customer Support team

May 14, 2024

GROUPERS COMPANY
Kuwait
12 months using the app
Growave replied May 16, 2024

Hey, GROUPERS COMPANY,

Thank you for taking the time to share your glowing 5-star review!🥰 It brings us immense joy to learn that our platform has met your expectations and delivered the experience you were looking for. Your appreciation serves as a great source of motivation for us to continue striving for excellence in all that we do. Be sure that our team is always here to lend a helping hand whenever you may need it.

Thank you again for your trust and support! 💙

Begaiym, Client Care Specialist