Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

March 24, 2020

Growave is AMAZING. I was using YOTPO, but I really wanted social login, and loyalty programs, and a wishlist, and community...some of which YOTPO offers but for a steeper price. And I was using Omnisend for my abandoned cart sequence, but once I started getting into the other emails and realized Omnisend couldn't replace Shopify's automated order confirmations, I started looking elsewhere and found Growave. Growave has it all and their graphic designer did our emails and they are BEAUTIFUL AND ON BRAND. And amazing customer service too!

Vetiver Aromatics
United States
About 3 years using the app
April 25, 2017

The support is great! They're always quick to respond and deliver on a personal level.

Tigerlight
United States
About 3 years using the app
October 7, 2022

Very great, helpfull and fast response customer service!!!
Also a very usefull apps, A must have apps !!!

Lapak Handmade
Indonesia
About 3 years using the app
Growave replied October 7, 2022

Hi Lapak Handmade team,

Thank you so much, what a wonderful review! It's a real pleasure to our ears that you are happy with our app and customer service!

We are always here and happy to help in any way we can. Thank you for the positive feedback! 🤗🎇

Best wishes,
Your friends at Growave. 🙌

October 16, 2018

It was the BEST Decision i could have made. These people respond so quickly, their service is free and if you want more features you can upgrade as your business grows! This is legitimately the best decision you can make when you're starting a website or trying to grow an already great one into something bigger.

Did i mention they set it all up for you for FREE as well? They will put your wishlist up, add everything you need to have it fully functional and that goes for the Reviews features as well! This APP is a MUST!

Thank you SocialShopWave.

Bees Light Candles
United States
About 3 years using the app
May 11, 2023

Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.

Yeppo & Soonsoo
Finland
About 3 years using the app
Growave replied May 11, 2023

Hi team of Yeppo & Soonsoo!

Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️!

Please reach out at any time when you need our team's support. We are always here to help you!

February 24, 2016

Surprisingly great apps and support.
I is the first time I met this much of a great app at this price!
Many excellent Function
It can be expected always sales improvement of the shop.
This app can definitely recommend it.

Gen Fujiwara
Japan
About 3 years using the app
December 7, 2020

Great app with awesome features. It does everything I need and more. The customer care team behind this app are very helpful and friendly too which is great when you need extra assistance.

Alamour The Label
Australia
About 3 years using the app
Growave replied December 8, 2020

Thank you so much for sharing positive feedback and good vibes, Alamour The Label! 😍

It's something we've worked hard on and we're pleased our efforts resonated with you. We do our best to ensure that the customer remains satisfied. Now we’re motivated to become even better! 🥰

March 1, 2023

Immediate response, full on help and much more, we have had a wonderful experience with their incredible customer support!

zapakait
China
About 3 years using the app
Growave replied March 1, 2023

Hi, the team at zapakait✨,

Hearing how much you love our support team has brightened up our day at Growave💖! We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon🙌🏻.

August 17, 2022

One of our favorite apps. The customer service is A++++. Always responsive and helpful. I would give more stars if I could.

BestSwimwear
United States
About 3 years using the app
Growave replied August 22, 2022

Hi BestSwimwear team,

Thank you for your valuable feedback! We are happy to have a loyal client like you. We appreciate you taking your time and leaving us such an amazing review! 😊

Happy Growaving! 💙

Edited March 29, 2017

Best app on shopify, still in the midst of testing it but I am so excited to roll it out within the month. We are an fashion retailer and have a decent amount of data base and following on social media, this app perfectly compliments what we are doing.

Very comprehensive and thoughtful app, paid for the highest plan and its the most value for money considering the range of apps, plug ins and feature you are getting (and as compared to getting a range of plug ins instead of this one). I am only using a fraction of the app available and I can't wait to explore more.

The team behind SSW is amazing in helping me getting everything coding nicely, thanks Kalys for being so patient and helpful in setting everything out. You can check it out on our site in april www.younghungryfree.com

Will update again once its live and see how our customers response to it.

Younghungryfree2
Singapore
About 3 years using the app