Reviews (2,133)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

Edited March 26, 2019

We recently tried to free trial for start-ups and we've really enjoyed it so far. We're definitely going to stick with it and have had great customer support so far. This add on has really helped us get a lot more reviews!

Thistle & Spire
United States
Over 2 years using the app
November 9, 2019

I just use the wishlist but very happy with it. When I wanted to change the layout of the buttons, they did it by the next day and the customer service is excellent!!

One Earth BCN
Spain
Over 2 years using the app
Edited January 10, 2024

Updated New Review:
The issue has been rectified and their response as always was prompt and satisfactory.

Old Review:
Growave support is brilliant. Nothing is too much for these people, they are all so helpful. Great app to have!

Lavender Living
Australia
Over 2 years using the app
Growave replied July 7, 2022

Hello, Lavender Living Team,

Thank you for your updated review. We're pleased to hear that the issue has been resolved to your satisfaction. Your feedback is valuable to us, and we appreciate every comment from our customers. If you have any further thoughts or concerns, please feel free to share 🥰💖

Begaiym, Reputation Manager

December 21, 2021

Great All in ONE App and we are very glad that we found it. The key features that attract us most are membership/VIP tier setting (which is very cost effective) and of course we love the excellent support we have from Growave team esp credit to Alex, Cheersss : )

Lavender Cottage Singapore
Singapore
Over 2 years using the app
Growave replied December 22, 2021

Good day team of Lavender Cottage Singapore,🌞

Thank you so much for your kind words We really appreciate you taking the time out to share your experience with us — and we agree, Alex is truly a gem to have on our team! We count ourselves lucky for customers like you and we do cherish our relationship with you🙌

All teams at Growave work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are extremely proud of our app and we are so happy that you loved it. And of course, we are blessed to have an opportunity to work with you😍

We look forward to working with you again in the future! Cheers!✌

November 16, 2020

The support is top notch from Growave.io. They would make sure everything is setup correctly. I appreciate their prompt reply and could see their effort to make you succeed. 100% suggest this app to the one who is making decision about whether or not to go ahead.

積高五金Jaco Hardware
Hong Kong SAR
Over 2 years using the app
Growave replied November 17, 2020

Dear 積高五金Jaco Hardware, thank you for giving us a shot, and even more for leaving us this review. We are happy to know that you had a 5-star experience with us! ✨

It’s no secret that it’s a bit difficult to start something new, that’s why our team is always there to set everything up for you and to answer all the questions as promptly as possible.

We believe in mutual success, we only succeed if our customers succeed! So we sincerely wish only the best for you and do our best to help where we can. It’s so pleasing to know that our efforts resonated with you. 😇

Once again, thank you so much for your kind words and recommendation. 感谢!❤️

September 25, 2020

We were looking for an app that could help us with a loyalty/rewards program for our store. Growave gave us exactly what we were seeking and more. It covers all areas of customer incentives with wishlists and reviews too. We'd previously used separate apps for these other areas and having it all-in-one is so much easier. The added benefit of Growave that we didn't anticipate was the prompt and friendly response from the customer service team. The developers also work quickly on requests. I'm never normally one to leave reviews but working with Growave has been a genuinely enjoyable experience.

AinslieWear
Canada
Over 2 years using the app
Growave replied September 28, 2020

Thanks for sharing your feedback, AinslieWear!💖 You put a big smile on our faces.
A lot of love and dedication goes into building Growave and happy merchants are the biggest pay-off of our hard work.

We are excited to see you were able to recognise the intended value of Growave by replacing several apps with our all-in-one platform.

It means a lot to us that you took your time to leave a review. We don’t take it for granted, and promise to keep delivering reliable and responsible service.

January 10, 2022

The best and most efficient customer service EVER! I had a small niggly issue (wasn't a big deal) but the team sorting it out super quick for me. I am one super happy customer. Growave is an ESSENTIAL app for any store.

Make Believe Co.
South Africa
Over 2 years using the app
Growave replied January 10, 2022

Dear team at Make Believe Co.,

We’re so grateful that you took the time to share your feedback with us 🥰. Our team enjoys doing what they do because of customers like you✨. You’ve left a smile on the faces of our whole team with your kind words.

Thank you for choosing Growave 😍

October 1, 2018

great app with a host of cool features, excellent customer support, responsive, perfect! I recommend without hesitation

SAONI Boutique
France
Over 2 years using the app
November 17, 2022

high efficient work! great customer service, solved our problem in time. works on all theme. left me no worry

picnniq
Taiwan
Over 2 years using the app
Growave replied November 17, 2022

Hi Picnniq team,

Thank you so much, what a wonderful review! It's a real pleasure to our ears that you are happy with our app and customer support!

This made our day, and we are so grateful for merchants like you! We are always here and happy to help in any way we can 💕.

Happy Growaving 🙌!

June 13, 2018

Amazing app, does everything Yopto does and more! For the price it is unbeatable. The support Kalys helped me custimze everything to my liking, well worth the investment

Holisticbeauties
Canada
Over 2 years using the app