Reviews (159)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise conversion tracking across platforms like Shopify, Google Tag Manager, and marketing platforms such as Facebook and Google Ads. They praise its server-side tracking and enhanced ecommerce capabilities, which improve campaign performance and sales. The app's reliability and the responsive, knowledgeable customer support team are also highlighted, along with valuable educational resources that aid in implementing tracking technologies.

Edited December 4, 2023

Have been testing it and can't recommend for now. Conversion tracking for Google Ads with server side performs a little worse than the standard google tracking.

Support is good and responsive (thanks to Jonah, who helped me out a lot with my questions). The Setup is pretty complex and will tke some time!

Will keep it running for a few more weeks and will update accordingly!
Thanks

UPDATE: After ...

alamea-shop
Germany
5 months using the app
Elevar replied December 5, 2023

Hi There -- this is Brad, the Elevar Founder. I appreciate you taking to try Elevar and provide your feedback. Google Ads server-side tracking works a bit different than ...

Edited November 24, 2020

THIS IS AN UPDATED REVIEW. We have to admit that in the beginning, we struggled a bit with the app. However, the support that we got with the app from the team is phenomenal! Within an hour we got a video call with the team and they took all the time to explain everything to us and run us through the different options and how to make the best of it. To be honest they actually went out of their ...

Crocs South Africa
South Africa
5 days using the app
Elevar replied November 18, 2020

Hi Michael - Brad from Elevar here. I am very sorry for the frustrating onboarding experience you had in getting setup. Here is how I want to make it right:

1) I've already ...

June 22, 2020

Great app for setting up Google Tag Manager on your Shopify Store. Would recommend, incredible support as well. Thank you for the help earlier Mario! (Y)

Peachy Sunday
United States
3 days using the app
Edited October 4, 2019

Edit: temp 3 stars as we try to work out the issue with the Elevar team. Will update on a resolution. It's been a painful process thus far, but I appreciate that the folks from Elevar are working to make it right.

Aria Lattner
United States
8 days using the app
Elevar replied October 1, 2019

Hi Chris - I sincerely apologize for the issue you are experiencing - I understand how frustrating inaccurate data tracking can be. I took a look at your support ticket and ...

December 27, 2023

To be fair, I am not a developer, nor an engineer. The reviews of the app are good, and the need for good tracking is real.

So far I am only trying to perform the set-up of the app, and it is complex and time-consuming. I fear that the probability of breaking the current tracking is higher (e.g. it is recommended to remove current tracking code to avoid double tracking), than implementing the app ...

Momo Cotton
Portugal
6 days using the app
Elevar replied December 29, 2023

Thank you for your review. This is Brad, the Founder of Elevar. I'm sorry to hear that the setup is taking longer than anticipated and causing concerns around breaking your ...

January 11, 2024

Customer service was prompt in responding, but the set up, difficulty, lack of assistance, unappealing dashboard and somewhat misleading app sales page makes this all a waste of time. Might want to bring the technical side of it down a notch and actually offer something above and beyond what is free with GA4. Not worth it.

Claribelskincare.com
United States
2 days using the app
December 13, 2023

Schade, sobald ich den kostenlosen Plan abonnieren möchte, taucht nur eine Fehlermeldung auf. Ich komme also nicht weiter und muss es leider deinstallieren.

The V
Switzerland
17 minutes using the app
February 29, 2024

AeroPress
United States
9 months using the app
October 28, 2023

NOIR ET BLANC
Morocco
4 minutes using the app