Reviews (159)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise conversion tracking across platforms like Shopify, Google Tag Manager, and marketing platforms such as Facebook and Google Ads. They praise its server-side tracking and enhanced ecommerce capabilities, which improve campaign performance and sales. The app's reliability and the responsive, knowledgeable customer support team are also highlighted, along with valuable educational resources that aid in implementing tracking technologies.

April 28, 2023

I strongly recommend this ap for anyone with shopify store. The implementation is made super easy. Here and there you have to edit some code of course but all is very well explained in text and video. I had some issues and got immediate support within 1 day with email explaining how to customize more code to resolve issue. Truly amazing support! Can not be better. Tracking before was a bit of a nightmare and am super happy i found this app. credits to measuremarketing.io who introduced me to this app.

warmtepompdempers.nl
Netherlands
About 1 month using the app
Edited December 9, 2020

This is an updated review. I had some trouble setting up this app and was really frustrated with all the errors received on my Google Ads account. Have been going back and forth with email support and then finally Brad came to the rescue, fixed all the issues, and answered all my questions. Now I am glad that I installed this app. Brad and Mario were very professional in dealing with my queries. Thank You Elevar!

Daiz
Australia
About 1 month using the app
Elevar replied December 9, 2020

Hi Ishan,

Brad here. Thank you for the feedback and I'm sorry it's taken a bit of back and forth to get you squared away with Google Ads!

I hope we were able to address the main pain points you were having:

1) product ID mismatch (which we found due to lower/upper case difference with merchant center)

2) Comparing conversion value/attribution models between Google Ads and other platforms (like GA)

3) Why we don't set product price as the conversion value for add to carts by default

If there's anything else we can help with please let us know. Thanks for allowing us to get you on track with Google Ads!

June 9, 2020

If like us you are considering the best way to integrate GTM into your Shopify website, look no further. Mario and his team are professional, knowledgeable and provide some of the best customer service I have yet to encounter (on Shopify or elsewhere)! The installation was performed quickly and comprehensively - despite being capable to install and configure GTM myself the cost-benefit on this service makes it an EASY choice and allowed me to focus on more important site-launch tasks.

At all steps of the process there was communication, explanation and questions as to our preferences for install. If something was beyond the scope of the original project, this was clearly communicated and Elevar provide one-off and subscription support options which is very handy.

Overall I cannot recommend them enough - professional, personable and the integration simply works without issue! Excellent work and thank you to the Elevar team!

VOCIER
Austria
30 days using the app
July 15, 2021

It's simple - if you want your tagging done right, go with Elevar! They definitely know what they're doing and from our experience there is no one better in the market. Plus the support is simply amazing - thank you Mario! We're on the Advanced Plan and it is worth every penny :)

noo.ma
Germany
29 days using the app
October 17, 2023

We recently started using Elevar's datalayer tracking on our store & immediately saw the results & impact of having cleaner data. The app's interface is intuitive and user-friendly; the onboarding process was clear & comprehensive — huge shoutout to AJ, Dorian, & Doris who truly gave a world-class experience as we got setup.

MìLà
United States
27 days using the app
Edited December 29, 2023

Update 12/29/23:
We just realized that the Data Layer is not at all compatible with Archetype themes (out of stock) and requires a lot of work to make it compatible.
For example, all of those events were not tracked for the past 12 months since we didn't realise it and Elevar did not notify us:

- View Item
- Click Item
- View Cart

For the price of $150, I would expect to be notified if 1/4 of e-commerce's most important metrics are not being tracked!

I's a great app that, although not being cheap, offers great support, a big library of pre-made tags and the ability to monitor any errors. Given the fact that so many things (Facebook, Google Ads, etc.) rely on correct event tracking, I would say it's worth investing in a good data layer.

Senkels
Austria
Almost 2 years using the app
March 4, 2024

Must have für einen erfolgreichen Store!

myvial
Germany
20 days using the app
February 2, 2023

Mario (and the whole support team) is a rockstar always helpful and would go the extra mile for you. It isn't the simplest thing to set up but we did alright and it works like a charm.

The Polish Heritage Mint
United States
20 days using the app
January 2, 2019

Incredible customer service! Brad double checked my work to make sure I did everything correctly! Highly recommend

Simplicitie USA
United States
20 days using the app
September 9, 2019

Alex and GTM Suite offer a great support, the APP really works and help you handle in an easy and detail way Google Tag Manager. Thank you Alex!!!

wholesalemakeup.com
United States
20 days using the app