Reviews (152)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report that this app significantly enhances conversion tracking accuracy, achieving up to 100% precision, which boosts digital ad performance on platforms like Facebook and Google Ads. It features server-side tracking, seamless integration with Google Tag Manager, and tools like Events Builder for improved data accuracy. Merchants also appreciate the detailed DIY guides and responsive customer support, which facilitate effective setup and management.

Edited November 14, 2023

So pumped that I found Elevar! Amazing product, and incredible support team – AJ is the absolute best, and setting the bar for what support looks like for any software product. Excited to continue using this platform!

EDIT: We've now launched and we're even MORE pumped to be working with Elevar. We can already see conversions that are missing _some_ data, and without Elevar, we wouldn't be able to track & attribute these to our different channels. I check it every day with joy, and I'm so happy we found Elevar.

Melina
United States
2 months using the app
October 27, 2020

If you're looking to save time and have a pretty good dataLayer, this is the app you need. They have amazing support as well.

BonLook
Canada
2 months using the app
Edited May 20, 2020

The Elevar team was able to help with questions and concerns I had in getting the app installed and ready to rock!

Atlas Bar
United States
About 2 months using the app
Elevar replied May 20, 2020

Thank you so much - we very much appreciate your business and willing to work with us! Let us know if we can be of any additional service.

November 8, 2021

Great application and even better team. They assisted with getting all of our tracking/tagging working and Jerica from their product team was incredibly helpful in making sure everything worked properly. Highly recommend.

AuraGlow
United States
About 2 months using the app
April 28, 2023

I strongly recommend this ap for anyone with shopify store. The implementation is made super easy. Here and there you have to edit some code of course but all is very well explained in text and video. I had some issues and got immediate support within 1 day with email explaining how to customize more code to resolve issue. Truly amazing support! Can not be better. Tracking before was a bit of a nightmare and am super happy i found this app. credits to measuremarketing.io who introduced me to this app.

warmtepompdempers.nl
Netherlands
About 1 month using the app
September 25, 2019

Elevar allowed us to dial in our GA and GTM (Google Tag Manager) in with laser precision. Shopify/ReCharge relationship has presented a lot of challenges for us in data and conversion attribution, and after months of struggling with it, we finally found success with Elevar. Would give it 10 stars if I could.

SmoothieBox
United States
About 1 month using the app
Edited December 9, 2020

This is an updated review. I had some trouble setting up this app and was really frustrated with all the errors received on my Google Ads account. Have been going back and forth with email support and then finally Brad came to the rescue, fixed all the issues, and answered all my questions. Now I am glad that I installed this app. Brad and Mario were very professional in dealing with my queries. Thank You Elevar!

Daiz
Australia
About 1 month using the app
Elevar replied December 9, 2020

Hi Ishan,

Brad here. Thank you for the feedback and I'm sorry it's taken a bit of back and forth to get you squared away with Google Ads!

I hope we were able to address the main pain points you were having:

1) product ID mismatch (which we found due to lower/upper case difference with merchant center)

2) Comparing conversion value/attribution models between Google Ads and other platforms (like GA)

3) Why we don't set product price as the conversion value for add to carts by default

If there's anything else we can help with please let us know. Thanks for allowing us to get you on track with Google Ads!

Edited October 4, 2019

Edit: temp 3 stars as we try to work out the issue with the Elevar team. Will update on a resolution. It's been a painful process thus far, but I appreciate that the folks from Elevar are working to make it right.

Aria Lattner
United States
Over 2 years using the app
Elevar replied October 1, 2019

Hi Chris - I sincerely apologize for the issue you are experiencing - I understand how frustrating inaccurate data tracking can be. I took a look at your support ticket and noticed that we responded in ~ 8 hours to your initial questions regarding product ID mismatch which you mentioned was resolved. Then yesterday you noted that the dataLayer was empty and the code was uninstalling itself every 15 minutes - lets try to fix this! Typically the only way this is going to happen is if there is an automated deployment in place that is overwriting our dataLayer snippets. The way our app works on install is creating 3 snippets and then calling those in your theme.liquid and checkout.liquid { include elevar-head }. From there everything is self-hosted in your theme and our app does not do anything else.

I'm happy to assist in looking at this issue further with you to ensure your remarketing data is being sent to AdWords properly.

I responded to your ticket last night but feel free to email me directly at brad@getelevar.com as well.

Thank you and again I apologize for the issue you are experiencing.

Brad

July 15, 2021

It's simple - if you want your tagging done right, go with Elevar! They definitely know what they're doing and from our experience there is no one better in the market. Plus the support is simply amazing - thank you Mario! We're on the Advanced Plan and it is worth every penny :)

noo.ma
Germany
29 days using the app
October 17, 2023

We recently started using Elevar's datalayer tracking on our store & immediately saw the results & impact of having cleaner data. The app's interface is intuitive and user-friendly; the onboarding process was clear & comprehensive — huge shoutout to AJ, Dorian, & Doris who truly gave a world-class experience as we got setup.

MìLà
United States
27 days using the app