Guide Shipping Insurance

Add Revenue w/ Guide Shipping Insurance & Instant Resolves

Free
Add revenue w/ Guide Shipping Protection & Instant Resolutions

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars

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1 - 10 of 71 reviews

Elite Laced

Location United States
Time spent using app 7 months

Guide shipping protection provides us with one solution and saves you a ton of time with filing a claim process. I would highly recommend connecting this app to your store. Gives the customers the ability to add the shipping protection and feel a little more safe when product is shipped!

Soul Space

Location United States
Time spent using app 1 day

Easy setup, reliable customer service and easy to file claims! Their team was extremely helpful with installing the app on our Shopify store. Support is very reliable, we work with Chelsey and she's been amazing, always so quick to get back to us with great communication. Highly Recommended!

infinite_mealprep

Location United States
Time spent using app 1 day

As a Shopify Plus merchant we never found value in spending the time to deal with the lengthy process of filing claims with the carriers for damaged or lost shipments. Guide Shipping Protection provides us with one solution and one process that makes filing claims simple and effective regardless of carrier.

TorpedopotWS

Location United States
Time spent using app 1 day

Best insurance app available! I've tried them all. Super easy to file a claim and the claims are paid fast! It covers all the different carriers with the same easy claims process. I feel like it gives first time customers more confidence when shopping at my store knowing their package is insured. My conversion is up since installing. Highly recommended!

queendivaofficial

Location United States
Time spent using app 1 day

Cannot recommend this enough! We are beyond happy with Guide Shipping Protection customer service and what this service provides for our customers. Having the re-assurance that if an item breaks that our customers will receive a replacement is extremely important. Highly recommend Guide!

The Glamping Guys

Location United States
Time spent using app 1 minute

I've had a great experience with the Guide team. They're incredibly helpful, and they even made code changes to accommodate my business model and website. Highly recommend choosing Guide over all the competition.

Another Level Beauty Supply, LLC

Location United States
Time spent using app 1 minute

We have had an amazing experience with Guide. Their team is extremely responsive; It's refreshing. We used another app for over two years, but Guide made the switch easy. We couldn't be happier with this partnership. Their team truly is interested and invested in the success of our brand and the customer.

Peachtron

Location United States
Time spent using app 2 minutes

This app is a life saver! It allows us to offer our customers a higher level of customer service, while freeing up more time for our team. Also they have the most responsive customer service. Cannot recommend enough.

Trimule

Location United States
Time spent using app 1 minute

Great app! It's crazy to see how our customers will pay for peace of mind. After installing Guide, we have seen about 65% of orders have shipping protection added. They set up the app for us and made sure everything is working as expected. If you're looking to increase your bottom line revenue, while using a high quality app then I would recommend using Guide.

AnotherLevelWigs

Location United States
Time spent using app 1 minute

Installation was really quick and seamless. It immediately started bringing in additional revenue for our store with a high conversion rate. Definitely recommend this app. We love the service and the extra revenue boost for sure.

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