Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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VERY simple and honestly it is a pleasure to use it ! The FREE version works very well by itself, the paid version offers addiitional features such as design.
Exceptional support. I send the ticket in regarding an error I got and received a reply within minutes. The problem was solved within the same day. Can only recommend
Terrible support. I contacted them a 2 times about the same issue and never heard back from them.
Excelente, totalmente recomendada.
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i think this APP is very good,very convenient and convenient,it can help my shop a lot and deal with many questions
Very good app to create a help center for free.
It is fast and easy to setup the help center. Thank you for making this free app.
Simply Amazing :-) I am truly grateful for finding this app...I constantly have to deal with client queries and this solves my problem as i am now simply able to direct the clients to the FAQ page and issues are being resolved before they arise. And best of all its free!!! thanks guys really much appreciated.
Absolutely an excellent application to be able to handle the faq page in a professional and orderly manner. Thank you
Nice app. Easy to use. Thank you for being so helpful.
Help Center app is extremely easy to use and would definitely recommend it. Unfortunately there is some glitches like reporting some errors when you want to save and you need to refresh page in order for changes to apply so that's why am giving 4 stars but other than that it is an awesome app