The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The formatting tools really suck for the FAQ page. Not user friendly or stable. At All. Not being able to change or match fonts is time consuming and inconvenient :((
Kindly note that HelpCenter app tries to take in the styles as provided by your theme developer. HelpCenter FAQ page will look different on different themes.
Our agent has reached out to you to assist and apply the changes you are trying to achieve.
It is until now an excellent app. I work everyday and the support team is great. I am using the free plan and I am very satisfied.
Really intuitive app to make beautiful and ergonomic FAQs, haven't tested other options so far,
will edit review when it is the case
Great app with awesome support team! We had a small issue with how the FAQ page was displaying on our website and the help desk team fixed it within minutes of me reaching out! couldn't be happier.
I used this app to create my first FAQs page and it is very easy to implement. I watched a youtube video that explained how to set it up.
Quite easy to use and samples were also provided. Still in the midst of setting up. Hopefully it will be helpful.
We use the app for customer support dashboard and chose it because it's simple and straightward as our needs are not very elaborate. The decision, after using the app for 2 months, is proven to be excellent. Everything works as it should, and we don't need to think about using it, it's a logical extension, and it works flawless. Additional, when we encountered a problem, the support team went out off their way and did not just do their job but pointed out the exact cause of the problem which lied outside the app itself, so it was an easy fix!
East & Europe Apparel
user friendly, easy to use FAQ set up. Also looks good on the page, that was a huge plus for me!!!!!
Incredible value for the level of functionality, customization, easy to use and just overall beautiful design. Even for stores just getting stated the FAQ plan makes you look very professional for $5 a month, plus help you sort out your support tickets in a very organized matter.
This is a must have.
The App is easy to setup and looks good. One small issue I had, team resolved quickly and up to expectations. Great App. For sure will keep using the app.