Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Pretty nice FAQs page, wish there was more customization but can't complain when it's free.
Perfect for what I need! Great work.
Love using the app which helps to organize the FAQs and allow search function so that customers can easily search for an answer. Thanks for this great app! :)
Lovely app that is just about the perfect FAQ. Really like the ability to directly link to the faq and it expands the detail.
It took a little while to have everything formatted how I wanted it but overall a very simple and easy to use F.A.Q.
I'd like to see in the future a more in-depth way to customize the HTML or format of the search bar (like customizing the text in the bar) but I understand the limitations of a free app.
10/10 would F.A.Q again!
I just started using it. I like a lot, it really makes the FAQs page professional and very user friendly. I just hope it continues to be free:)
Really great App, well thought out, and will definitely make things easier for customers to find answers to their questions.
pls add the opportunity to change the order of topics/articles by drag and drop. otherwise, if I have to set-up an alphabetical order, I have to rewrite everything
thanks in advance
awesome app anyway, yay!
Thank God that I finally found this great app. I get so many inquiries from customers through my online store furniturestop.co.uk on a daily basis and my team used to respond the same kinds of questions individually which took a lot of time. This app has saved so much of precious time by building attractive branded FAQs page for us.
Love this. Created easy to read FAQ pages. Does exactly what it should, so 5 stars frome me! Recommended app.