Reviews (1,331)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for ...
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Awesome app and awesome customer service! Our shopify template as not allowing the app to show properly. HC team quickly responded and had their developers look at the problem and fix it for us in under 24 hours great service! Love the app. Thank you so much!
This app is easy to set up and customize. Works great for helping your customers find answers to questions and cuts down on your time on the phone or responding to emails.
Pretty nice FAQs page, wish there was more customization but can't complain when it's free.
Perfect for what I need! Great work.
Love using the app which helps to organize the FAQs and allow search function so that customers can easily search for an answer. Thanks for this great app! :)
Lovely app that is just about the perfect FAQ. Really like the ability to directly link to the faq and it expands the detail.
It took a little while to have everything formatted how I wanted it but overall a very simple and easy to use F.A.Q.
I'd like to see in the future a more in-depth way to customize the HTML or format of the search bar (like customizing the text in the bar) but I understand the limitations of a free app.
10/10 would F.A.Q again!
I just started using it. I like a lot, it really makes the FAQs page professional and very user friendly. I just hope it continues to be free:)
Really great App, well thought out, and will definitely make things easier for customers to find answers to their questions.
pls add the opportunity to change the order of topics/articles by drag and drop. otherwise, if I have to set-up an alphabetical order, I have to rewrite everything
thanks in advance
awesome app anyway, yay!