HelpCenter | FAQ Chat Helpdesk , 1,317 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and management of FAQ pages, live chat support, and customer inquiries. They praise its clean interface, seamless integration with store themes, and efficient customer service. Many report reduced customer emails and improved customer experience. The app is known for its reliable performance, fast loading times, and minimal website impact. The free plan is favored by smaller businesses, while the paid plan offers valuable extra features. Merchants also value the FAQ search function and proactive support team.
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pls add the opportunity to change the order of topics/articles by drag and drop. otherwise, if I have to set-up an alphabetical order, I have to rewrite everything
thanks in advance
awesome app anyway, yay!
Love this. Created easy to read FAQ pages. Does exactly what it should, so 5 stars frome me! Recommended app.
Thank God that I finally found this great app. I get so many inquiries from customers through my online store furniturestop.co.uk on a daily basis and my team used to respond the same kinds of questions individually which took a lot of time. This app has saved so much of precious time by building attractive branded FAQs page for us.
Really easy to use and looks good on mobile and desktop
Really easy to use. It looks clean and professional. I love the fact that it matched my store's theme perfectly personalizing the app with my brand colours. Thanks for making this & for releasing it for free!
Very easy to set up and update. It looks very professional too!
This app is easy to use and makes it easy for customers to find answers to their questions
Hands down - the best Free helpdesk app out there. Hard to believe its FREE. Works perfectly for the Everyman Team.
The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.
I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.